Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Personal Information
Building Personal Connections
Timeline
Generic
MD SHAHIN SARDAR

MD SHAHIN SARDAR

Operations Analyst
22/6/A Tejgaion I/A, Dhaka

Summary

Results-driven Logistics & Distribution Specialist with 7 years of continuous working experience in supply chain management, warehouse operations, and last-mile distribution across leading e-commerce and logistics platforms. Proven expertise in operations management, process optimization, and ERP system implementation, including Odoo 9, Odoo 14, Odoo 16, Metabase, LMS, LOP, and Redx SOHO.

A strategic leader with a strong ability to develop and execute SOPs, manage fulfillment networks, and drive cost-efficient logistics solutions. Skilled in KPI tracking, CM calculations, budget management, and fleet utilization, ensuring optimized delivery performance and SLA adherence.

Recognized for building personal connections, team leadership, and cross-functional collaboration, leading high-performing teams to achieve operational excellence. Passionate about leveraging data-driven insights and technology to enhance logistics efficiency and business growth.

Currently pursuing a Postgraduate Diploma in Logistics & Supply Chain Management (LSCM) to further strengthen expertise in global supply chain strategies. With 7 years of hands-on industry experience, I am seeking opportunities to lead large-scale distribution networks and drive impactful logistics innovations.

Overview

7
7
years of professional experience
9
9
Certifications
3
3
Languages

Work History

Lead, Logistics & Distribution

Agroshift
07.2024 - Current
  • Operations & Distribution Management: Leading and managing end-to-end logistics and distribution operations to ensure timely and efficient order fulfillment.
    Overseeing inventory control, warehouse operations, and last-mile delivery to optimize distribution efficiency.
    Ensuring seamless coordination between logistics teams, vendors, and delivery partners to meet SLAs.
  • Process Improvement & KPI Management:Developing and implementing standard operating procedures (SOPs) for road planning, fleet management, and logistics workflows.
    Tracking and improving key performance indicators (KPIs), including order fulfillment rates, last-mile efficiency, and cost optimization.
    Leading CM calculations, KPI monitoring, and operational metric execution to enhance performance.
  • ERP System & Data-Driven Decision Making:Managing the Odoo-16 ERP system to streamline logistics and supply chain operations.
    Analyzing operational data to identify bottlenecks, forecast demand, and improve distribution strategies.
    Providing data-backed reports to senior management for strategic decision-making.
  • Infrastructure & Logistics Optimization:Driving continuous infrastructure improvements in warehouse and last-mile HUB to optimize logistics workflows.
    Enhancing vehicle utilization strategies and managing transportation networks for cost-effective operations.
    Identifying opportunities for automation, process enhancement, and cost reduction in logistics operations.
  • Team Leadership & Cross-Functional Collaboration:Leading logistics teams, ensuring proper training, coaching, and performance management to drive excellence.
    Collaborating with cross-functional teams to align logistics goals with business objectives.
    Engaging with vendors, suppliers, and stakeholders to enhance service levels and operational efficiency.

Manager, Logistics & Distribution

Agroshift
07.2023 - 09.2024
  • Team Leadership & Operations Oversight:Managing a team responsible for inventory management and last-mile delivery to ensure seamless distribution and fulfillment.
    Overseeing end-to-end logistics operations, ensuring efficient workflow across all distribution channels.
    Leading warehouse and last-mile HUB upgrades, optimizing infrastructure to enhance efficiency and capacity.
  • Process Optimization & SOP Development:Developing and implementing standard operating procedures (SOPs) for road planning, logistics management, and order fulfillment to achieve operational goals.
    Enhancing CM calculations, KPI tracking, and operational metric implementation for better performance evaluation.
  • ERP & Data-Driven Decision Making:Managing and maintaining the Odoo-16 ERP system, ensuring seamless integration with warehouse and logistics operations.
    Providing data-driven insights and actionable recommendations to senior management to improve order fulfillment SLAs and overall efficiency.
  • Strategic Planning & Performance Management:Spearheading infrastructure improvements to enhance supply chain efficiency and reduce bottlenecks.
    Driving continuous process improvements in logistics and distribution, ensuring cost-effective and time-efficient fulfillment.

Territory Fulfilment Manager

Mokam (Shopup)
07.2022 - 06.2023
  • Fulfillment Operations & Last-Mile Management:Oversaw daily fulfillment activities in coordination with Zonal In-Charges and Fulfillment Executives to ensure seamless last-mile delivery.
    Managed order processing, inventory control, and warehouse-to-customer fulfillment, ensuring timely and accurate deliveries.
    Collaborated with third-party logistics (3PL) providers to optimize fulfillment operations and delivery performance.
  • ERP System & Data-Driven Decision Making: (Metabase & Redx SOHO)Managed fulfillment and logistics operations using Metabase and Redx SOHO ERP systems for data tracking and workflow automation.
    Utilized Metabase dashboards to analyze order trends, fulfillment metrics, and inventory movement.
    Monitored Redx SOHO for optimizing last-mile delivery tracking, ensuring SLA adherence and minimizing delays.
    Provided data-backed reports and actionable insights to senior management for logistics and fulfillment strategy improvements.
  • Process Optimization & KPI Management:Developed and implemented standard operating procedures (SOPs) for road planning, fleet management, and logistics workflows.
    Tracked and optimized key performance indicators (KPIs), including on-time delivery rates, order fulfillment accuracy, and cost efficiency.
    Led CM calculations, KPI monitoring, and operational metric execution to enhance overall fulfillment performance.
  • Infrastructure & Logistics Network Enhancement:Spearheaded HUB and fulfillment center optimizations, ensuring efficient logistics workflows and increased operational capacity.
    Enhanced vehicle utilization strategies and managed transportation networks to reduce costs and improve efficiency.
    Implemented scalability improvements to manage demand fluctuations and seasonal peak loads.
  • Team Leadership & Stakeholder Coordination:Managed and mentored a team of fulfillment staff, zonal leads, and warehouse personnel, driving operational excellence.
    Coordinated with cross-functional teams (procurement, supply chain, finance, and technology) to align fulfillment strategies with business objectives.
    Engaged with vendors, suppliers, and logistics partners to improve fulfillment service levels and enhance customer satisfaction.

Senior Executive (Warehouse In Charge)

Sindabad.com
08.2021 - 07.2022
  • Warehouse Operations & Inventory Management:Managed warehouse operations, ensuring efficient inventory control, order processing, and stock accuracy.
    Supervised inbound and outbound logistics, ensuring smooth receiving, storing, and dispatching of goods.
    Implemented FIFO (First-In, First-Out) and LIFO (Last-In, First-Out) methods to optimize inventory flow.
  • ERP & Process Automation (Odoo 9 & Odoo 14):Maintained and optimized ERP systems (Odoo 9 & Odoo 14) to streamline warehouse operations and inventory tracking.
    Ensured real-time stock monitoring and automated order processing through ERP-driven workflows.
    Worked with the tech team to customize and improve ERP functionalities for warehouse efficiency.
    Analyzed ERP-generated reports to track inventory movement, optimize stock levels, and reduce discrepancies.
  • Process Optimization & SOP Development:Developed and implemented standard operating procedures (SOPs) for inventory handling, order fulfillment, and logistics coordination.
    Conducted stock audits and cycle counts to maintain inventory accuracy and minimize shrinkage.
    Improved warehouse layout and material handling processes to enhance productivity and reduce turnaround time.
  • Team Leadership & Performance Management:Led and mentored a team of warehouse staff, ensuring adherence to operational guidelines, safety protocols, and productivity targets.
    Conducted training sessions on warehouse best practices, ERP usage, and inventory management techniques.
    Monitored KPI tracking and performance metrics, implementing process improvements to enhance workforce efficiency.
  • Supply Chain Coordination & Vendor Management:Coordinated with suppliers, transport companies, and clients to ensure seamless supply chain operations.
    Worked closely with procurement and distribution teams to optimize stock levels and reduce lead times.
    Negotiated with vendors and logistics partners to enhance cost efficiency and improve service levels.
  • Data Analysis & Reporting:Analyzed warehouse performance metrics using ERP dashboards and data analytics to identify inefficiencies and implement improvement strategies.
    Generated weekly and monthly reports on stock movement, inventory accuracy, and operational performance.
    Provided data-backed recommendations to senior management for strategic decision-making and warehouse optimization.

Junior Executive (Distribution Team Lead)

Daraz Bangladesh Ltd
11.2018 - 07.2021
  • Last-Mile Distribution & Order Fulfillment:Oversaw end-to-end last-mile distribution operations, ensuring timely and accurate delivery of customer orders.
    Managed daily dispatch planning, coordinating with delivery teams and logistics partners to optimize delivery routes.
    Ensured on-time order fulfillment, tracking real-time performance metrics to improve delivery SLA adherence.
  • ERP System & Data-Driven Decision Making: (LMS & LOP)Utilized LMS (Logistics Management System) to monitor parcel movement, distribution hubs, and rider performance.
    Managed LOP (Logistics Order Processing) ERP system for order allocation, inventory reconciliation, and fulfillment tracking.
    Analyzed ERP-generated reports to identify bottlenecks, optimize fleet utilization, and enhance delivery efficiency.
    Provided data-backed insights and reports to senior management for strategic decision-making in last-mile logistics.
  • Process Optimization & KPI Tracking:Developed and maintained SOPs for distribution planning, hub management, and fleet utilization.
    Tracked key performance indicators (KPIs), including order delivery time, rider productivity, and distribution costs.
    Implemented cost-effective route planning strategies to reduce transportation expenses and improve delivery turnaround time.
  • Fleet & Vendor Management:Supervised transport requisitions, vendor negotiations, and last-mile fleet management to ensure smooth distribution.
    Coordinated with third-party logistics providers (3PLs) to improve delivery network coverage and efficiency.
    Ensured proper vehicle allocation based on shipment volume and delivery priorities.
  • Team Leadership & Performance Management:Led a team of delivery associates, distribution coordinators, and hub supervisors, ensuring adherence to logistics best practices.
    Conducted training programs for delivery personnel on ERP usage, customer handling, and logistics efficiency.
    Implemented KPI-based incentive programs to drive rider performance and operational excellence.
  • Inventory & Warehouse Coordination:Ensured real-time stock reconciliation between distribution hubs and fulfillment centers, reducing stock discrepancies.
    Collaborated with warehouse teams to manage order processing, packaging, and dispatch scheduling.
    Conducted periodic inventory audits using LMS and LOP ERP systems to maintain accuracy and prevent stock mismatches.

Vehicle Officer

Shohag Paribahan (Pvt.) Ltd
05.2018 - 10.2018
  • Schedule Making for Vehicle & Supervisors
  • Follow Up the Supervisors
  • Team Management
  • Salary Management
  • Weekly Roaster Making for Team

Education

Postgraduate Diploma - Logistics And Supply Chain Management

Academy of Business Professionals (ABP)
Dhaka, Bangladesh
04.2001 -

Bachelor of Science - Political Science

Academy of Business Professionals (ABP)
Dhaka
04.2017 - 01.2022

Skills

Skills & Expertise

Certification

Corporate Etiquette, 10 Minutes School

Accomplishments

  • Quick Learner, Mokam, 2022
  • Best Warehouse In Charge, Sindabad, 2022
  • Employee Of the Month, Daraz, 2020
  • Best Employee Of The Month (January 2025) Agroshift
  • est Employee Of The Month (March 2024) Agroshift

Personal Information

  • Height: 5'8"
  • Father's Name: Md Kalam Sardar
  • Mother's Name: Nurun Nahar Begum
  • Date of Birth: 01/12/98
  • Gender: Male
  • Nationality: Bangladeshi (By Birth)
  • Marital Status: Married
  • Religion: Islam

Building Personal Connections

My Only One Hobby


Building Personal Connections How I Approach Building Personal Connections:

For me, Building Personal Connections is more than just networking—it's about creating meaningful relationships that foster trust, collaboration, and shared growth. Whether in a professional setting, academic environment, or daily interactions, I prioritize understanding people, their motivations, and perspectives to build strong, lasting connections.

Empathy & Active Listening – I take the time to truly understand people’s viewpoints, challenges, and aspirations. I believe strong connections are built through genuine engagement and empathy.

Effective Communication – I adapt my communication style based on the context, ensuring clarity, respect, and a balance between speaking and listening. Whether in team discussions, leadership roles, or client interactions, I strive for open and impactful communication.

Collaboration & Teamwork – Throughout my career, I have worked in diverse teams across logistics, operations, and fulfillment management. I have built relationships with cross-functional teams, vendors, and stakeholders, ensuring smooth coordination and business success.

Trust & Long-Term Relationships – I don’t just aim for short-term gains; I believe in nurturing long-term relationships. Whether with colleagues, business partners, or customers, I prioritize reliability, transparency, and integrity to sustain strong professional and personal networks.

Adaptability & Cultural Awareness – Having worked in fast-paced, high-pressure environments, I’ve learned to connect with people from diverse backgrounds, respecting cultural and professional differences while finding common ground.

Networking & Professional Growth – I actively engage in professional discussions, industry events, and knowledge-sharing platforms to expand my circle and exchange insights with like-minded professionals.

In summary, I see "Building Personal Connections" as a crucial skill that not only enhances professional success but also adds value to teamwork, leadership, and lifelong learning.

Timeline

Generative AI Overview for Project Managers

11-2024

Project Management Skills for Leaders

11-2024

Lead, Logistics & Distribution

Agroshift
07.2024 - Current

Manager, Logistics & Distribution

Agroshift
07.2023 - 09.2024

Territory Fulfilment Manager

Mokam (Shopup)
07.2022 - 06.2023

Supply Chain Foundations: Managing the Process

05-2022

Senior Executive (Warehouse In Charge)

Sindabad.com
08.2021 - 07.2022

32M Essentials of Team Collaboration

10-2020
Build Your Own Startup, 10 Minutes School
02-2020

Excel: Advanced Formatting Techniques (365/2019)

12-2019
Start Your Own Business, 10 Minutes School
06-2019

Become a Chief of Staff

02-2019

Junior Executive (Distribution Team Lead)

Daraz Bangladesh Ltd
11.2018 - 07.2021

Vehicle Officer

Shohag Paribahan (Pvt.) Ltd
05.2018 - 10.2018
Corporate Etiquette, 10 Minutes School
01-2018

Bachelor of Science - Political Science

Academy of Business Professionals (ABP)
04.2017 - 01.2022

Postgraduate Diploma - Logistics And Supply Chain Management

Academy of Business Professionals (ABP)
04.2001 -
MD SHAHIN SARDAROperations Analyst