Mohammad Mashayer Rahman
House#180, Taqwa Maya, Road# Rania Avenue, Block# I, Bashundhara R/A Dhaka
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Admin Director
Just Thought Education Consultant
Dhaka
01.2022 - Current
- Troubleshot problems and diagnosed system faults.
- Organised files to support efficiency and traceability.
- Spoke to customers in multiple languages to resolve problems and answer questions.
- Managed complaints with calm, clear communication and problem-solving.
- Developed team communications and information for meetings.
- Diffused challenging situations using conflict management techniques.
Administrative Assistant
Z Group Digital
New Jersey
01.2021 - 12.2021
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Directed incoming mail, interoffice messages and packages to office recipients.
- Performed administrative tasks, document management and report development for inter-departmental use.
- Helped less experienced staff manage daily assignments.
- Uploaded files and entered data into records management system.
Business Development Executive
Foodpanda Bangladesh Limited
Dhaka
01.2020 - 12.2020
- Cold and warm called 200 new and existing accounts per day.
- Maintained up-to-date knowledge of industry, target accounts and competitive landscape.
- Increased monthly sales by 5% by implementing customer acquisition strategies.
- Generated business development awareness by implementing in-depth sales and marketing training programmes.
- Assessed customer needs and modified existing databases.
- Identified functional and business requirements to meet business needs.
Assistant Executive
Rupayan Housing Estate Limited
Dhaka
01.2019 - 12.2019
- Liaised with customers to determine needs and provide recommendations.
- Showed building models to prospects based on expressed needs and preferences.
- Created and maintained large client base by meeting needs and providing exceptional customer service.
- Expanded market share by executing successful sales strategies capitalising on current conditions.
- Followed-up with prospects and hot leads to obtain exclusives and drive new sales.
Store Manager
The Cloud X
Dhaka
02.2017 - 12.2018
- Measured and accurately processed materials to minimise wastage.
- Collaborated with staff to formulate budgets and improve department revenue.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Planned and executed new strategies to increase sales.
- Customized customer experiences to build brand loyalty.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Intern
National Bank Ltd
Dhaka
02.2018 - 05.2018
- Helped office team by generating and distributing minutes for business meetings.
- Prepared pitch books, briefs and status reports.
- Oversaw daily operations over 60 customer accounts.
- Planned and executed new strategies to increase sales.
- Organised files to support efficiency and traceability.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
Education
Master of Science - People Analytics
University of Hull
Hull Upon, United Kingdom01.2025
Bachelors of Business Administration (BBA) - Marketing
North South University
Dhaka, Bangladesh2018
Higher Secondary Certificate (HSC) - Business Studies
Bir Sreshtho Munshi Abdur Rouf Rifles College
Dhaka, Bangladesh2010
Secondary School Certificate - Business Studies
Motijheel Govt. Boys' High School
Dhaka, Bangladesh2008
Skills
- Travel administration
- Recruitment administration
- Salesforce CRM
- B2B sales
- External communications expertise
- Training and mentoring
- Sales and marketing
- Microsoft Word, PowerPoint and Excel
- Written Communication
- Flexible and Adaptable
Certification
- B2B Sales Pro Udemy certified
- Crush IT! Sales Strategies Udemy certified
- Customer Success| How to Understand your Customer Udemy certified
Languages
Bengali
First Language
English
Upper Intermediate
B2
Reference
- Syed Iftekharul Huq
Senior Lecturer, School of Business
& Economics,
North South University Dhaka,
Bangladesh
Contact: +8801715077044
E-mail: syed.huq@northsouth.edu
- Dr. Ahmed Mustakim (BDS,
MPH) Oral Health
Dental Surgeon Ibrahim General
Hospital (Diabetic)
Diabetic Association of Bangladesh
Contact: +8801715302366
E-mail: dr.mustakim76@gmail.com
Timeline
Admin Director
Just Thought Education Consultant
01.2022 - Current
Administrative Assistant
Z Group Digital
01.2021 - 12.2021
Business Development Executive
Foodpanda Bangladesh Limited
01.2020 - 12.2020
Assistant Executive
Rupayan Housing Estate Limited
01.2019 - 12.2019
Intern
National Bank Ltd
02.2018 - 05.2018
Store Manager
The Cloud X
02.2017 - 12.2018
Master of Science - People Analytics
University of Hull
Bachelors of Business Administration (BBA) - Marketing
North South University
Higher Secondary Certificate (HSC) - Business Studies
Bir Sreshtho Munshi Abdur Rouf Rifles College
Secondary School Certificate - Business Studies
Motijheel Govt. Boys' High School
Similar Profiles
Amir AnsariAmir Ansari
Recruitment manager at Global education career consultantRecruitment manager at Global education career consultant
Denise JeterDenise Jeter
Executive Director at Higher Ground Education Consultant, IncExecutive Director at Higher Ground Education Consultant, Inc
Muhammad NaumanMuhammad Nauman
HR Assistant Manager - Talent Acquisition & OD at The Migration - Authentic Education & Immigration Consultant for AustraliaHR Assistant Manager - Talent Acquisition & OD at The Migration - Authentic Education & Immigration Consultant for Australia