Abdullah Al Jabir
Rajshahi,Bangladesh
Summary
Dedicated professional pursuing an Executive MBA at the Institute of Business Administration, Rajshahi University. Seeking a challenging role in a dynamic organization to leverage financial expertise, database management skills, and contribute to organizational growth through effective collaboration, innovation, and continuous learning and Business Development.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Service Officer
United Commercial Bank
03.2022 - Current
- Customer Service Desk: Handle all Cash related tasks.
- account opening/maintenance requests, cheque-book/statement issuance, debit card and digital banking onboarding; resolve customer queries professionally.
- General Banking Operations: Execute service requests and updates in core banking; maintain registers, files, and service records in line with policy and timelines.
- Remittance & Instruments: Process BEFTN/RTGS instructions and issuance of pay orders/demand drafts through approved channels.
- Compliance & Risk: Adhere to Bangladesh Bank regulations, AML/CFT and sanctions screening requirements, and MTB policies; escalate suspicious activities as applicable.
- Business Development: Drive CASA growth, new-to-bank acquisition, digital activation, and cross-sell of deposit, card, and digital banking solutions aligned with branch targets.Reporting & Documentation: Prepare and submit MIS/reports; ensure complete and accurate customer documentation and record keeping for Branch/HO/regulatory needs.
Intern Business Development Executive
Youth School for Social Entrepreneurs (YSSE)
Dhaka, Bangladesh
02.2022 - 04.2022
- Engage in business development activities, contributing to organizational growth.
- Collaborate with teams to develop strategies and plans for social entrepreneurship.
- Assist in the execution of initiatives aimed at fostering social change and innovation.
- Contribute to the development and maintenance of databases for effective stakeholder management.
Intern
Built-Tech Engineering
Dhaka, Bangladesh
- Record-keeping of customer interactions.
- Processing customer accounts and filing documents.
- Organizing and maintaining a database for different stakeholders.
- Working with the business development team to provide necessary support.
- Collaborating with the desktop IT support team.
Education
Executive MBA -
Institute of Business Administration, Rajshahi University
10.2023 - 09.2025
B.Sc. - CSE
North South University
Higher Secondary School Certificate (H.S.C) -
Rajshahi Govt City College
Secondary School Certificate (S.S.C) -
Rajshahi Collegiate School
Master of Business Administration (MBA) -
Institute of Business Administration, Rajshahi University
Skills
- Database Management
- Financial Management
- Communication Skills
- Teamwork and Leadership
- Management Skills
- Critical and Creative Thinking
- Ability to Work under Pressure
- Analytical & Conceptual Skills
- Problem Solving and Decision Making Skills
- Time Management
- Computer Proficiency
- Microsoft Office Suite
Certification
- Completed online courses of MS Word, MS Excel, MS PowerPoint from Bohubrihi and Muktopaath online institute.
- Completed online course of 'The Fundamentals of Digital Marketing' Certification By Google Digital Garage.
References
- A. B. M. Sayadul Islam, Superintendent, Supreme Court of Bangladesh, +8801711281649, sayadulislam10@gmail.com
- Dr. Farhana Akthar, Professor, Jahangirnagar University, +8801911296659, farhanaakthar.ju@juniv.edu
Extracurricular Activities
Former Senior member of NSU Computer and Engineering Club Firefox Student Ambassador
Disclaimer
I hereby certify that all the information provided is true to the best of my knowledge and sense and well supported by legal documents.
Languages
High (Reading, Writing, Speaking), High (Reading, Writing, Speaking)
Personal Information
- Date of Birth: 12/15/97
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Single
- Religion: Islam
Characteristics And Personality
- Dependable & Reliable
- Disciplined Specialization
- Quick Learner & Flexible
- Optimistic & Confident
- Sincere & Diligent
- Intelligent & Rational
Languages
English
Upper Intermediate
B2
Bengali
Proficient
C2
Hindi
Elementary
A2
Timeline
Executive MBA -
Institute of Business Administration, Rajshahi University
10.2023 - 09.2025
Customer Service Officer
United Commercial Bank
03.2022 - Current
Intern Business Development Executive
Youth School for Social Entrepreneurs (YSSE)
02.2022 - 04.2022
Intern
Built-Tech Engineering
B.Sc. - CSE
North South University
Higher Secondary School Certificate (H.S.C) -
Rajshahi Govt City College
Secondary School Certificate (S.S.C) -
Rajshahi Collegiate School
Master of Business Administration (MBA) -
Institute of Business Administration, Rajshahi University