Abdullah Al Mamun

Placed Nationally Top ranked Regional Manager because:

• Increased mobile financial market share to 23% from 14% within one year by building strong distribution channel network, customer-oriented retail agent and services.
• Ensured adequate investment by dealer to cater most agent wallet share that impacts positively on dealers ROI (Return on Investments).
• Established and maintained operational standards to achieve monthly target by ensuring optimum product at maximum agent points.
• Improved customer satisfaction and dealer profits by negotiating market consolidation.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Mentoring team members to optimize brand expansion initiatives and productivity. Managed and motivated sales team to increase revenue.
• Defined locations, dealers and investors to drive product sales and foster brand expansion.
• Achieved retail market share goals by developing and executing dealer event-oriented marketing promotions.
• Drove business development and customer acquisition initiatives to accomplished strategic objectives.
• Developed brand expansion initiatives, including sales, marketing, advertising campaign and trade marketing activities.

• Nationally Top Revenue contributing area during my tenure.
• Increased revenue (area) contribution in national context. Contribution increased to 3.69% from 2.42%.
• Ensured core product at Distributors end (As Secondary Sales) & maximum Retail end within optimum level (As Tertiary Sales).
• Ensured People management & Basic distribution hygiene.
• Ensured Revenue growth by collaborating with Network Team.
• Increased subscriber base & aligned with company goal (Digital Transformation).
• Expand Distribution Channel, Monitor Service channel, Ensure Visibility through Trade marketing activities.
• Ensured smooth distribution operation by following BTRC (Bangladesh Telecommunication Regulatory Commission) guideline.

Achievements:

• To be a Successful part of 'The Biggest Merger in the history of Bangladesh -Robi & Airtel 16th Nov-2016'
• National Best Performer Q3-2017 (Airtel Brand).
• Cluster Best Performer 2017 (Airtel Brand).
• Nominated as RADP member (Robi Accelerated Development Program) in the year 2015.

• Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
• Hired, trained and evaluated distribution field forces to meet territory sales & revenue targets.
• Developed import and distribution strategy and managed all related contracts and relationships with point of sales to increase market share.
• Improved distribution efficiency with design, development of embedded software applications.
• Increased sales through aggressive sales program overhaul, market campaigns and new product launches.

Achievement:

• National Best Territory Officer in the Year 2013