Dynamic leader with extensive experience at Grameenphone Ltd., adept in cross-functional team leadership and data analysis. Excelled in driving business growth through insightful strategies and robust communication, achieving notable performance enhancements. Skilled in negotiation and multitasking, consistently delivering results beyond targets.
Oversee company retail channel strategy, loyalty, performance monitoring in alignment with organizational and business goals
Retail channels & channel managers KPIs and performance minoring and Incentive budgeting and approval. Flagship channel rollout planning with CAPEX and OPEX budgeting. Retail business performance. Flagship partners ROI and insight sharing with circles for future development scope.
Analyze business performance of retail channels, support circle retail to increase business in specific business location with analytical reports & propose vertical/horizontal expansion of Retail shops based on business performance analysis. Depict the performance insights to Retail management & propose right business model for Retail shops.
Responsible for organizing and leading a team and developing and delivering the company’s sales and marketing strategy within a specific Territory. In charge of ensuring execution, communication, business growth of the channel partner(s), keeping trade relationship and monitoring revenue and profit targets are achieved. And required to visiting sales teams (Distributor) in the field.
Responsible for organizing and leading a team and developing and delivering the company’s sales and marketing strategy within a specific District. In charge of ensuring execution, communication, business growth of the channel partner(s), keeping trade relationship and monitoring revenue and profit targets are achieved. Although office-based, also required to visiting sales teams (Distributor) in the field.
Attaining the customer queries from the front desk, Manage the customer grievance, SIM Replacement, Reconnection, Migration, Bill adjustment, EDGE service and any other customer services, Reporting, Facilitate the Grameenphone Service Desk point from Customer Management Center (CMC)
Attain monthly sales target through Sales Call at all Pharmacy Outlet at Gulshan, Uttara, Shantinagor, Rampura & Badda for all kind of consumer goods of the company, Ensure the product delivery & visibility at all the chemist outlets, Prepare a report on “Emerging Channels for FMCGs Goods”
Communication & Story Telling
Cross-functional teams leadership
Negotiation with Vendor/suppliers
Analyze issues and opportunities, and resolve them
Multitask & coordinate sales & distribution activities
Data Analysis and Insight sharing