MD ABDUL SAHID
IT Officer
Doha,Qatar
Summary
Dynamic and results-driven professional with a robust skill set in problem-solving, communication, and strategic planning. Demonstrates expertise in public relations, social media marketing, and leadership, complemented by multilingual capabilities. Proficient in IT consultation, cybersecurity practices, and networking, with a strong background in remote customer support and desktop support proficiency. Committed to leveraging skills in team building and public speaking to drive organisational success.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
IT officer
Islami Bank Bangladesh PLC
Dhaka, Bangladesh
2022.03 - 2024.08
- Assist in daily banking operations and branch activities
- Handle customer inquiries, accounts, and transactions
- Support account opening, deposits, withdrawals, and loan processing
- Assist in cash management and reconciliation
- Support senior officers in customer service and operational tasks
- Ensure adherence to Shariah-compliant banking principles
- Coordinate with internal departments for smooth branch operations
- Participate in marketing and business development activities
- Managed and maintained IT infrastructure (servers, networks, databases), installed/updated software & security systems, and monitored network performance.
- Provided technical support, conducted backups, assisted in digital banking projects, trained staff, and coordinated with vendors.
IT Specialist
Trust Engineering Consultancy
Doha, Qatar
2025 - still
Helped resolve technical issues, resulting in improved productivity. Troubleshot technical problems effectively, preventing major breakdowns. Managed IT projects for successful delivery within deadlines. Trained staff on new IT systems for the enhancement of productivity. Established and troubleshot network and data communications.
Education
Bachelor of Science - Computer Science And Engineering
Port City International University
Bangladesh 2017.07 - 2021.05
Diploma of Higher Education - Computer Technology
Chittagong Science And Technology Institute
Chattogram 2012.10 - 2016.12
Secondary School Certificate (SSC) - Business Studies
Ratanpur High School
Chattogram 2007.01 - 2012.12
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
- Public Relations
- Social media marketing
- Knowledge of [Software]
- Multilingual
- Accounting
- troubleshooting
- Remote desktop experience
- Mobile device support
- IT equipment procurement
- IT consultation
- Desktop support proficiency
- Remote customer support
- Cybersecurity practices
- Networking
Languages
bangla
Fluent
English
Fluent
Hindi
Fluent
Affiliations
- Learning new technologies and software updates Solving technical problems and troubleshooting Reading IT & finance-related articles Working with computers and networks Online courses on cybersecurity and banking systems Teamwork activities and volunteering Teaching basic computer skills to others Playing chess or strategy games Fitness and regular exercise
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
IT Specialist
Trust Engineering Consultancy
2025 - still
IT officer
Islami Bank Bangladesh PLC
2022.03 - 2024.08
Bachelor of Science - Computer Science And Engineering
Port City International University
2017.07 - 2021.05
Diploma of Higher Education - Computer Technology
Chittagong Science And Technology Institute
2012.10 - 2016.12
Secondary School Certificate (SSC) - Business Studies
Ratanpur High School
2007.01 - 2012.12