Abid Manzoor

Region: Bangladesh, Vietnam, Srilanka, India & Pakistan

• Leading and ensuring that all PDS factories/ production units comply with PDS Code of Conduct, PDS values and relevant Customers Code of Conduct with a Six-member team.
• Ensuring major retail-market (Walmart, KOHLS, JC Penney, Target USA, Hanes, Belk and Myntra/ Flipkart) customer requirements within PDS factories/ production units meet and exceed standards.
• Introduced new methods, practices and systems to reduce production turnaround time.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Identified trends in customer marketplaces to develop valuable solutions.
• Reduced process bottlenecks by training and coaching internal & external employees on practices, procedures and performance strategies.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Closely working with business units, suppliers and customers on sustainability development and initiatives outlined under 4-pillars (reduce-reuse-recycle (reduce emissions), respect water, building communities and think circular).
• Design & implement factory ownership programs/ supplier development programs within the PDS supply chain.
• Monitoring of supply chain risks through development visits & audits.
• Guiding and supporting factories in the implementation of HIGG FEM, FSLM modules, ZDHC and other digital chemical inventory programs.
• Designed and developed building & fire safety-monitoring strategy to support factories/ production units to fast track their RMG Sustainability Council (RSC) & Nirapon building safety standards.
• Capability building for suppliers/ production units and internal stakeholders in relevance to ESG requirements and technologies for ease of operations.

Region: Middle East, Bangladesh & India

• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Collaborated with teams to define, strategize and implement Social, Health & Safety, Environmental and Sustainable strategies.
• Improved performance, hiring practices and management systems to facilitate success of client's organization.
• Analyzed root cause to provide recommendations and solutions.
• Leveraged on-site observation and personal interviews to identify team and individual strengths.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Collaborated with clients from concept through final delivery of service.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Trained workers in their home country about migrating country rules & regulations and their rights before migrating.
• Supported clients with business analysis, documentation and data modeling.
• Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
• Aligned closely with business owners and employees to gather information and gain operational insight.
• Implemented practices and procedures to reduce expenditures and increase savings.
• Automated monitoring and assessment process in factories from audit planning to CAPA management, thereby reducing audit and analysis fatigue. This ensures reduction of nonconformance recurrence and transparency for all stakeholders.
• Converted 2 manufacturing units to be “Self- Managed Supplier”.

Region: Middle East & India

• Provided management oversight and operational control of assigned programs valued at $ 70000.
• Successfully setup 50 machines apparel factory (cut to pack unit) within budget in India.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Performed supplier risk evaluations and supported regulatory inspections.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Reduced workflow inconsistencies by recruiting and hiring capable staff members.
• Defined clear targets and objectives and communicated to other team members.
• Trained and developed personnel to improve safety, employee relations and resolve grievance issues.

Region: Middle East, Africa, Turkey & Europe

• Conducted GAP analysis on management systems of nominated supplier as part of Walmart Supplier Development Program.
• Consult and assist development of management systems (Human Resources Management Systems, Environmental Management Systems, Internal Monitoring Management System and Supply Chain Management System) of Walmart preferred suppliers.
• Achieved targets by converting 2 major suppliers as 'Self-Managed Supplier Status' within 2 years’ time in region.
• Project team member for development of various training materials (Machine & chemical safety, dormitory & canteen standards) and process (Supplier round table & supply chain management systems).
• Conducted validation audits, shadow audits (internal auditors and 3rd party firms) and investigation audits.
• Monitored budget of $150K for EMEA region, reporting anomalies and ensuring correct authorization obtained. 15% cost savings achieved by strategic implementation of procedures in areas of training, travel and event organization.
• Conducted trainings for internal associates, suppliers and 3rd party audit firms for EMENAT region.
• Mentored associates from other regions to achieve their potential and grow.
• Briefed and coordinated Women's Economic Empowerment Initiative (WEEI) in region.
• Engaged closely and represented organization in various buyer’s forum (ILO-IFC), Better Work and other stakeholders) meetings in Hong Kong, Lesotho, Jordan, Egypt and Bangladesh.
• Conducted research, gathered information from multiple sources and presented results.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Created plans and communicated deadlines to complete projects on time.
• Improved operations through consistent hard work and dedication.
• Participated in team-building activities to enhance working relationships.

Region: United Arab Emirates

• Posted positions through approved recruitment channels.
• Assisted with on-boarding process of 7 new hires.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Organized new employee orientation schedules for new hires.
• Trained employees on upgraded shipping systems.
• Member of strategic planning team for cost reduction during recession period and was successful in implementing cost reduction with minimum impact on employees.
• Maintaining organizations, I.T network.
• Successfully relocated entire office to new premises without any downtime.

Region: Qatar

• Management consultant for Qatar Petroleum and Her Highness Office of Qatar.
• Conducted management system GAP analysis for Her Highness Office of Qatar.
• Evaluated current processes to develop improvement plans.
• Restructured procedures through coordination with Quality Manager to create and execute projects.

Region: U.A.E, Jordan, Egypt and Singapore

• Fore fronting all operations encompassing, training of factory management to implement systems in compliance with International Laws and Buyer Code of Conducts.
• Training Factory Managers & line supervisors as per the guidelines.
• Updating top Management and sub-contracting factories with changes and requirements of buyers.
• Serving as an interface between the buyer and factory management regarding all Social Compliance, C-TPAT, Environmental and Health & Safety issues.
• Monitoring & conducting Social Compliance and C-TPAT audits along with the team.
• Regularly following up with Subcontract factory management regarding the correct action plan & time line.
• Liaison with agents and NGOs to gather knowledge of current issues within region.
• Played integral part of Wal-Mart Ethical Standards team to revamp Workers Dormitory Standards.
• Identified issues in High risk factories, provided solutions and converted 2 Egypt factories, 1 U.A.E factory and 1 Jordan factory from high risk category to acceptable standards.