Jira
Associate Manager, Assistant Project Manager, and Assistant Software Engineer with over 5 years of demonstrated success in the dynamic and fast-paced banking industry. Proficient in Project Management, Vendor Management, Implementation, Support, and Quality Assurance across diverse areas, including Digital Banking, FinTech solutions, Islamic Banking, and Mobile Financial Services (MFS). A forward-thinking professional adept at adapting to evolving business, technology, and client needs. Committed to delivering outstanding service, driving project success, and fostering strong client relationships, while consistently focusing on continuous improvement and innovative solutions.
Project Management
Vendor Management
Product and service knowledge
Stakeholder Relations
Client Interfacing
Negotiation
Conflict resolution expertise
Flexible and Adaptable
Process and procedure development
Quick decision-making abilities
Jira
Microsoft Project
Postman
Scrum Foundation Professional
Communication within Teams
Scrum Foundation Professional