Summary
Overview
Work History
Education
Skills
Certification
Languages
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Timeline
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Awards
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Adib Akhtab Faruquee

Adib Akhtab Faruquee

Senior Technician Operations Engineer
Uttara,Dhaka

Summary

Results-driven Senior TechOPS Engineer with over 11+ years of experience in system administration, cloud migration, infrastructure automation, monitoring, and DevOps practices. Proven track record of reducing operational costs, optimizing service uptime, and streamlining deployments. Highly skilled in Linux systems, AWS, Docker, Kubernetes, Prometheus, Grafana, Bash, and Python scripting. Recognized for building resilient, scalable, and highly available systems in dynamic environments. Passionate about continuous learning and staying up-to-date with multiple certifications in DevOps and Cloud technologies.

Overview

11
11
years of professional experience
12
12
Certificates
2
2
Languages
6
6
years of post-secondary education

Work History

Senior Technician Operations Engineer

Fiftytwo Digital Ltd.
Dhaka, Dhaka
10.2025 - Current
  • System Administration & Automation: Manage both Linux server and workstation environments, ensuring optimal performance. Develop and maintain shell scripts for automating routine tasks and deployments.
  • Security & Hardening: Implement system hardening practices and basic security configurations to enhance system integrity and safeguard data.
  • Networking & Firewall Management: Configure and maintain firewalls, manage network settings, and troubleshoot basic networking issues, including TCP/IP routing.
  • Deployment & Maintenance: Oversee system and application deployment processes, ensuring smooth rollouts and post-deployment support.
  • Security & Monitoring Tools: Contribute to the use and configuration of tools like SELinux, Apache, Ansible, Zabbix, and Darktrace (or similar security tools) to monitor and secure systems effectively.

Senior System Engineer

TallyKhata, Progoti Systems Ltd.
Dhaka, Dhaka
11.2024 - 10.2025

Network Management & Troubleshooting

  • Design and maintain LAN/WAN networks with routers, switches, and firewalls.
  • Monitor network health (Nagios, Cacti) and quickly fix issues to reduce downtime.
  • Ensure secure SSL-remote access using VPNs and access controls.

Systems Administration (Linux)

  • Troubleshoot hardware/software issues on physical and virtual servers.
  • Support virtualization (VMware/KVM), Cloud (AWS) and local cloud (MIR/ROBI), and container tools (Docker/Kubernetes/Jenkins/Ansible).
  • Manage application services with (Apache/HA-Proxy, Nginx, Nagios, Public DNS)

Database Administration (MSSQL/MySQL/PostgreSQL)

  • Monitor and improve query performance and indexing.
  • Manage backups, restores, synchronization [Async/Behind], PITR [Point-In-Time-Recovery] and ensure data integrity.
  • Control database access and apply security patches.
  • Monitor and improve query performance and indexing.

Information Security & Compliance

  • Ensure compliance with financial standards (PCI-DSS, GDPR, BB guidelines).
  • Maintain audit-ready security documentation and perform reviews.
  • Support disaster recovery planning and testing.

IT Operations Oversight

  • Reduced critical incident resolution time by 70-80%, minimizing service downtime.
  • Developed BASH and Python monitoring scripts improving application issue detection by 60%, increasing monitoring coverage from 40% to 70% for support 5 million concurrent users.
  • Perform Core transaction like (General Parking txn., Settlement Bank txn., Escrow txn. etc.) for Bank and monitor Live transaction.
  • Use monitoring tools like Promituse, Graphana, Nagios, BASH/Python Script to maintain 99% system uptime and performance.

Systems Engineer

TallyKhata, Progoti Systems Ltd.
Dhaka, Dhaka
07.2022 - 10.2024

Systems Administration (Linux)

  • Manage Linux servers (e.g., Ubuntu, RHEL) with regular updates and patches.
  • Manage application services with (Apache/HA-Proxy, Nginx, Nagios/Zabbix, Public DNS)

Database Administration (MSSQL/MySQL/PostgreSQL)

  • Install, configure, and maintain MySQL/MariaDB/PostgreSQL/MongoDB databases.
  • Control database access and apply security patches.
  • Fix database issues and support developers with queries.

Information Security & Compliance

  • Ensure compliance with financial standards (PCI-DSS, GDPR, BB guidelines).
  • Maintain audit-ready security documentation and perform reviews.
  • Support disaster recovery planning and testing.

Systems Engineer

SureCash, Progoti Systems Ltd.
Dhaka, Dhaka
10.2019 - 06.2022

Systems Administration

  • Deploy, configure, and maintain Linux-based servers and related services.
  • Apply patches, updates, and security hardening to maintain system stability and integrity.
  • Monitor server health and performance using tools like Nagios, Zabbix, or Prometheus.

Networking & Connectivity

  • Troubleshoot connectivity issues across the internal infrastructure and cloud-hosted services.
  • Ensure secure access controls and data flow between systems.

Database Support

  • Install, configure, and maintain MSSQL/MySQL/PostgreSQL databases.
  • Work with developers to optimize query and data performance.
  • Manage backups, restores, synchronization and data integrity.

Security & Compliance

  • Implement and enforce basic security practices (e.g., firewalls, SELinux, SSH hardening, file permissions).
  • Assist with user access controls and audits for compliance with FinTech security policies.
  • Participate in periodic vulnerability scans and remediation efforts and manage security measures, including end-to-end encryption, multi-factor authentication (MFA), firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint protection.

IT Operations & Support

  • Ensure the uptime and reliability of internal systems and FinTech application [iOS, Android, web, USSD] environments.
  • Participate in system backups, disaster recovery drills, and incident response efforts.
  • Ensure the uptime and reliability of banks, telecom operators, payment gateways, utility billers, & merchant networks and also ensuring integration.

Jr. System Engineer

SureCash, Progoti Systems Ltd.
Dhaka, Dhaka
10.2015 - 09.2019
  • Evaluated system logs and error reports to identify root causes of issues, implementing corrective actions to prevent recurrence.
  • Optimized network configurations for improved security and reduced downtime during peak usage periods.
  • Supported the deployment of cloud-based solutions, facilitating a more agile and scalable IT infrastructure for the organization.
  • Implemented efficient backup solutions for data protection, minimizing potential risks of data loss.
  • Assist in installing, configuring, and maintaining Linux and Windows servers.
  • Assist in user access management, authentication, and security controls.
  • Provide L1/L2 support for server, network, and application issues.
  • Reduced server downtime by 20% by implementing proactive monitoring tools (Nagios, Zabbix).

Education

MBA - Finance

Southeast University
01.2017 - 10.2018

Bachelor of Science - Electronics And Telecommunications Engineering

The University Of Development Alternative
01.2012 - 02.2016

Skills

Infrastructure Planning

Production Deployment

AWS Cloud Formation

Technical analysis

IT Design & Development

Backup & Recovery

Linux system administration

Continuous integration

Continuous delivery/deployment

Root-cause analysis

Systems analysis

Virtualization

System troubleshooting and diagnosis

Problem-solving abilities

Database Administration

Disaster recovery (DR) planning

Incident management

Scripting and automation

Certification

Introduction to DevOps by AWS

Languages

Bangla
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefits

Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Senior Technician Operations Engineer

Fiftytwo Digital Ltd.
10.2025 - Current

Fundamentals of Ansible

07-2025

Senior System Engineer

TallyKhata, Progoti Systems Ltd.
11.2024 - 10.2025

Systems Engineer

TallyKhata, Progoti Systems Ltd.
07.2022 - 10.2024

Systems Engineer

SureCash, Progoti Systems Ltd.
10.2019 - 06.2022

MBA - Finance

Southeast University
01.2017 - 10.2018

Jr. System Engineer

SureCash, Progoti Systems Ltd.
10.2015 - 09.2019

Bachelor of Science - Electronics And Telecommunications Engineering

The University Of Development Alternative
01.2012 - 02.2016

Hobbies

Football, Cricket, Mount Trekking, Travelling

Awards

  • Certificate of Appreciation | SureCash
  • Certificate of Appreciation | techmasters
  • Certificate of Appreciation | SureCash
  • Certificate of Appreciation | TallyKhata
  • Learning Ansible | LinkedIn Learning
Adib Akhtab FaruqueeSenior Technician Operations Engineer