Afroza Akter FORGET
Dhaka,Bangladesh
Summary
To build my career in any organization or company, which is working in our country and the effect of that company, is directly or indirectly to develop our nation and in parallel can improved my position, which I deserve.
Overview
10
10
years of professional experience
Work History
Executive Assistant Manager
Grand Sylhet Hotel
Sylhet
01.2025 - 01.2026
- Executive Assistant Manager in Charge of the F&B department
- - Coordination between F&B Service and F&B production
- - Strict control of the purchase process.
- - Fallow up of the banquet and catering operation.
- - Quality and standard control
- - Hiring and training process in coordination with Human Resource Manager
- - Coordination with Marcom about buffet event and special packages.
Manager Airport Executive lounge
Biman Airlines
Dhaka
01.2024 - 12.2024
- Led operational efficiency initiatives to enhance guest experience, resulting in improved lounge satisfaction ratings and customer feedback.
- Managed daily lounge operations, ensuring high service standards and seamless guest interactions while optimizing staff performance.
- Developed and implemented staff training programs to enhance service delivery, contributing to increased team productivity and morale.
Operating Manager
Manzo Restaurant
Dhaka, Bangladesh
10.2022 - 03.2023
- Company of Quality Feeds group LTD (QFL)
Operating Manager
Simi's Kitchen
Gulshan-1, Bangladesh
12.2019 - 09.2020
- Streamlined daily operations by implementing efficient workflows, resulting in improved service speed and customer satisfaction.
Assistant Manager
Karikor Cynosure
Gulshan-1, Bangladesh
05.2018 - 11.2019
Captain of F&B service
Royal Tulip Beach Resort
Inani Cox's Bazar, Bangladesh
01.2018 - 04.2018
F&B Service Team Leader
The Raintree Dhaka
Banani, Bangladesh
12.2016 - 12.2017
Hostess
Water Cress Restaurant
Tejgaon, Bangladesh
11.2015 - 12.2016
- Company of Olive Tree Group ltd
- After I got promoted same company but another project that was international chain brand Coldston creamery as a Incharge
Education
Bachelor of Business Administration -
Atish Deponkar Executive Science And Technology University
Higher Secondary Certificate -
Kalachandpur High School And College
Secondary School Certificate - Department of Commerce
Kalachandpur School And College
Skills
- Windows
- MS Word
- MS Excel
- MS Outlook
- MS Powerpoint
- Internet
- Adobe Photoshop
- Adobe Illustrator
- F&B coordination
- Banquet operations
- Purchase control
- Quality control
- Staff training
- Team management
- Operational efficiency
Computer Experience
Windows all, MS Word, MS Excel, MS Outlook, MS Powerpoint, Internet, E-mail, Adobe Photoshop, Adobe Illustrator, English, Bangla, Hindi
Hobbies and Interests
- Computer
- Internet
- Books
- Movies
- Games
Career Overview
To build my career in any organization or company, which is working in our country and the effect of that company, is directly or indirectly to develop our nation and in parallel can improved my position, which I deserve.
Personal Information
- District: Madaripur
- Height: 5 feet 2 inch
- Father's Name: Afzal Hossain
- Blood Group: O positive
- Date of Birth: 03/30/92
- Nationality: Bangladeshi
- Marital Status: Married
Languages
English
Proficient
C2
Timeline
Executive Assistant Manager
Grand Sylhet Hotel
01.2025 - 01.2026
Manager Airport Executive lounge
Biman Airlines
01.2024 - 12.2024
Operating Manager
Manzo Restaurant
10.2022 - 03.2023
Operating Manager
Simi's Kitchen
12.2019 - 09.2020
Assistant Manager
Karikor Cynosure
05.2018 - 11.2019
Captain of F&B service
Royal Tulip Beach Resort
01.2018 - 04.2018
F&B Service Team Leader
The Raintree Dhaka
12.2016 - 12.2017
Hostess
Water Cress Restaurant
11.2015 - 12.2016
Bachelor of Business Administration -
Atish Deponkar Executive Science And Technology University
Higher Secondary Certificate -
Kalachandpur High School And College
Secondary School Certificate - Department of Commerce
Kalachandpur School And College