I am a professional in apparel industry with over 25 years’ experience in quality control / assurance / operations & digital product development background. Having hands on working experience in multiple factories in various countries. Core competencies include technical skills / problem finding & resolving as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Senior Manager - Quality
Tom Tailor Sourcing Limited - Bangladesh
12.2018 - Current
Recruit, manage team members, including skill developing, performance monitoring & training.
Leading the Quality function and providing direct support to team and suppliers.
Working with suppliers and team towards achieving company targets & tasks.
Leading the development and implementation of the quality management system and standard operating procedures.
Develop quality and production teams with local expertise.
Resolving or escalating any quality management concerns, issues, and risks and leading a culture of root cause analysis and continuous improvement in the supply chain.
Leading quality projects.
Cross-trained existing employees to maximize team agility and performance.
Managing projects and introduced new systems, tools, and processes to achieve challenging objectives.
Product safety management.
Ensuring overall quality/technical/lab activities/color & fabric management are maintained up to requirements/standards.
Leading the digital product development and the team.
Working closely with head quarter & local office teams to ensure the digital product/sample development tasks are done and achieved in time.
Manager - Quality Control / Assurance
Charles Voegele Fashion (HK) Limited - Bangladesh
04.2016 - 06.2017
Setting up quality/technical & lab activities/standards
Developing SOP/KPI & implementations
Monitor process controls through QMS
Performance analyzing through KPI
Technical audit & support to vendors
Maintaining integrity of quality organization
Creating lab test procedures/standards for fabric/finished garments & monitoring performances
Evaluate product safety complies with standards
Ensuring QMS is in place & functional
Analyzing team & vendor performances
Analyze & improve QMS by implementing required systems
Involving in sample development& monitor sample process/performances
Synchronize sample technical process between vendor/head office & liaison office
Conduct fitting sessions to ensure perfect sample approvals
Analyze lab performances at various stages & ensuring right product at standard
Establishing lab test standards for various product categories
Reporting overall monthly performance to global quality head & other concerns in head office
Analyze lab dips through spectrophoto meter & providing approvals in a coordinated manner with head office
Ensuring fabric standards/safety requirements are maintained by early testing procedures
Ensuring overall quality/technical/lab activities/color & fabric management are maintained up to requirements/standards.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Managed and motivated employees to be productive and engaged in work.
Setting up quality/technical & lab activities/standards
Developing SOP/KPI & implementations. Monitor process controls through QMS.
Performance analyzing through KPI.
Technical audit & support to vendors. Maintaining integrity of quality
organization.
Creating lab test procedures/standards for fabric/finished garments & monitoring performances.
Evaluate product safety complies with standards. Ensuring QMS is in place & functional.
Analyzing team & vendor performances.
Analyze & improve QMS by implementing required systems. Involving in sample development & monitor sample process/performances.
Synchronize sample technical process between vendor/head office & liaison office.
Conduct fitting sessions to ensure perfect sample approvals.
Analyze lab testing performances at various stages & ensuring right product at standard.
Establishing lab test standards for various product categories.
Reporting overall monthly performance to global quality head & other stake holders.
Ensuring fabric standards/safety requirements are maintained by early testing procedures.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Quality Assurance / Manager
Public Clothing Company Inc
01.2000 - 03.2016
Monitored staff organization and suggested improvements to daily functionality.
Recorded, analyzed, and distributed statistical information.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Implemented new quality assurance and customer service standards.
Inspected products and worker progress throughout production.
Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
Performed root cause analysis to identify and resolve quality issues and defects.
Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
Collaborated with cross-functional teams to develop and implement process and system improvements.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Conducted risk assessments to identify and mitigate potential quality issues.
Determined quality department standards, practices, and procedures.
Specified quality requirements of raw materials with suppliers.
Quality Assurance Technician
Garfit Fashions Industries Limited - Sri Lanka
08.1999 - 02.2000
Monitoring various styles in production / sorting out technical Issues in sample to shipment
Sample development, fabric inspection, factory compliance, in-line to final inspections & following production target to ensure deliveries are met as per schedule
Perform visual inspections of finished products
Participate in out-of-specification and failure investigations and recommend corrective actions
Investigate or report questionable test results
Inspect raw materials through the 4 points system
Identify quality problems and recommend solutions during in-line process.
Quality Controller / Coordinator
Lake Side Garments (Pvt) Ltd - Sri Lanka
01.1997 - 07.1999
Conduct routine analyses of in-process materials, raw materials, samples & finished goods
Perform in-line inspections according to various customer requirements & ensuring standards are met in end products
Perform visual inspections of finished products
Participate in out-of-specification and failure investigations and recommend corrective actions
Maintaining Quality data line wise & analyse line performance weekly basis
Setting up the quality systems & standards from cutting to finished goods through the implemented system & coordinating with head office on scheduling buyer QC visits / shipments.
Education
MBA - Business Administration
America Bangladesh University
Garment Industry Management - undefined
Garment Industrial Management Institute
Skills
Process Monitoringundefined
Accomplishments
Achieved self-inspection status from Wal-Mart on inspections.
Have scored very good results during in-store inspections and zero in-store failures.
Due to the excellent product quality, Wal-Mart upgraded Public Clothing Company to self-inspection and self-testing sample pick up status from third party inspection/sample pick up services, was able achieve this status through a strict monitoring system and my professional experience.
Setup a fully functional Quality team from ground up by way of systems and tactical thinking.
Under my leadership it was possible to increase customer inspection passing rate & good customer feedback.
Able to increase factories quality performance by introducing QMS.
Countries Visited Worked With
India
Pakistan
Bangladesh
UAE
Oman
Qatar
Egypt
China
Vietnam
Cambodia
Indonesia
Thailand
Labels Items Handled
Ladies / Girls, Wal-Mart / French cuff / Generra / Karen Scott / Guess / Tom Tailor, Tops & bottoms / Outerwear
Men's / Boys, Louis Philippe / Kenneth Cole / AMC / Target / Tommy Hilfiger / Li & Fung / Kohl's / Gap / JCPenney / Bimini Bay / Wal-Mart /K-Mart / Khol's / Haggar / Aeropostale / Guess / ARMAND Thiery / IKKS / Devred / MAVI, Shorts / Pants / Shirts / Swim wear / Jackets
References
Fikreta Tutic - Kicki, Country Director, TOM TAILOR Sourcing Ltd., House No 17, Road No 68A, Gulshan 2, Dhaka, 1212, Bangladesh,
+880 173 079 4895
Sulaim Ahmed, Director Quality Assurance- South East Asia, ONE Jeans Group, 10/F1 Metro Plaza Tower One, 223 Hing Fong Road, KwaiFong, NT, Hong Kong,
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