A K M Rafiqul Islam
Head Of Digital Operations
Dhaka
Summary
Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Overview
34
34
years of professional experience
8
8
years of post-secondary education
Work History
Head of Digital Operations
DUCT Engineering Ltd.
Dhaka
07.2023 - Current
- Collaborated with other leaders to define processes for securely managing and reporting on customer data.
- Prioritized projects and implemented individual employee growth and learning plans.
- Led digital marketing initiatives and acted as main point of contact for leadership, technology, product management, analytics, finance and external vendors.
- Developed and motivated high-performing team of digital marketers.
- Mentored employees on industry best practices and job-specific marketing tasks to support quality deliverables.
Sub-Divisional Engineer (Civil)
Bangladesh Water Development Board
Sirajganj
10.2017 - 06.2021
- Assisted in developing cost-effective solutions to engineering problems.
- Verified construction documentation to meet client requirements and vision.
- Performed complex calculations to analyze and optimize engineering processes.
- Collaborated with other departments to facilitate successful project completion.
- Monitored and evaluated engineering performance to recommend improvements.
- Conducted technical evaluations of engineering designs and test results.
- Documented and developed engineering procedures and processes.
Assistant Engineer (Civil)
Bangladesh Water Development Board
Bogura
08.2017 - 10.2017
- Adhered to timelines to meet quality assurance targets.
- Determined budget, manpower, schedule and material needed to successfully execute projects.
- Assisted in development, design and execution of projects.
- Provided technical assistance to staff when needed.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Studied manufacturing processes to improve overall knowledge.
- Prepared standard reports and documentation to communicate results to senior management.
- Designed and coordinated engineering tests and experiments.
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
Sirajganj
08.2015 - 09.2017
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
- Prepared standard reports and documentation to communicate results to senior management.
- Project Implementation of Jamuna River Bank Protection, Maintenance of Irrigation Project and Flood Control.
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
Pabna
07.2011 - 08.2015
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
- Prepared standard reports and documentation to communicate results to senior management.
- Project Implementation of Jamuna River Bank Protection, Maintenance of Irrigation Project and Flood Control.
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
Dhaka
08.2009 - 07.2011
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
- Prepared standard reports and documentation to communicate results to senior management.
- Generated cost estimates for inclusion in proposed capital and expense budgets.
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
Sirajganj
08.1994 - 08.2009
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
- Prepared standard reports and documentation to communicate results to senior management.
- Evaluated quality control processes and made recommendations for improvements in quality control.
- Shadowed designers and engineers to learn ways to implement methodologies.
- Flood Control and River Bank Protection.
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
Dinajpur
01.1990 - 08.1994
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
- Prepared standard reports and documentation to communicate results to senior management.
- Generated cost estimates for inclusion in proposed capital and expense budgets.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
- Evaluated quality control processes and made recommendations for improvements in quality control.
Education
Bachelor of Science - Civil Engineering Technology
Southern University
Chittagon, Bangladesh 05.2010 - 04.2013
Diploma in Engineering - Civil Engineering Technology
Cumilla Polytechnic Institute
Cumilla, Bangladesh 01.1981 - 04.1986
Skills
Marketing and advertising
undefinedTimeline
Head of Digital Operations
DUCT Engineering Ltd.
07.2023 - Current
Sub-Divisional Engineer (Civil)
Bangladesh Water Development Board
10.2017 - 06.2021
Assistant Engineer (Civil)
Bangladesh Water Development Board
08.2017 - 10.2017
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
08.2015 - 09.2017
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
07.2011 - 08.2015
Bachelor of Science - Civil Engineering Technology
Southern University
05.2010 - 04.2013
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
08.2009 - 07.2011
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
08.1994 - 08.2009
Sub-Assistant Engineer (Civil)
Bangladesh Water Development Board
01.1990 - 08.1994
Diploma in Engineering - Civil Engineering Technology
Cumilla Polytechnic Institute
01.1981 - 04.1986
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