AL AMIN MRIDHA
DHAKA
Summary
Results-oriented Territory Manager with substantial industry experience. Recognized for developing territory plans and strategies resulting in [Number]% sales increase. Achievement-oriented individual talented at revamping operational procedures to drive profits.
Overview
11
11
years of professional experience
Work History
Territory Manager
Marico Bangladesh Ltd.
Gazipur, Bangladesh
06.2022 - 08.2023
- Developed and implemented strategies to increase sales in assigned territory.
- Established relationships with key customers, vendors, and distributors in the area.
- Analyzed sales data to identify trends and opportunities for growth.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
Sales Executive
Transcom Beverages Ltd. (PepsiCo)
Barisal, Bangladesh
03.2021 - 05.2022
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Identified new potential markets and developed plans for targeting them.
- Trained junior sales staff on techniques for improving customer service experience.
Assistant Territory Manager
Abdul Monem Beverage Unit (Coca Cola)
Barisal, Bangladesh
08.2019 - 02.2021
- Developed and implemented strategies to increase market share in assigned territory.
- Conducted competitive analyses and identified opportunities for growth within the assigned territory.
- Monitored inventory levels at retail locations within the assigned territory and placed orders when necessary.
Customer Service Representative
Ipay Services Ltd.
Dhaka, Bangladesh
09.2017 - 07.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Senior Apprentice
Grameenphone Ltd.
Dhaka, Bangladesh
09.2014 - 07.2017
- Provided guidance to junior apprentices on technical tasks and supervised their work performance.
- Analyzed customer needs and recommended appropriate products or services for their requirements.
- Assisted colleagues in accomplishing planned procedures or activities to increase productivity.
Event Coordinator
Pran RFL Ltd.
Dhaka, Bangladesh
08.2013 - 08.2014
- Developed event themes and concepts to ensure successful execution of events.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Collaborated with clients to identify their goals and expectations from the event.
Brand Promoter
Spotlight Event Management Ltd.
Dhaka, Bangladesh
03.2012 - 10.2012
- Provided customers with product information and answered their questions.
- Developed promotional materials, such as flyers and brochures, to increase brand awareness.
- Conducted market research surveys to identify customer preferences for products and services.
Education
BBA - Marketing
University of Information Technology And Sciences
Dhaka01-2019
Higher Secondary Certificate (HSC) - Science
Notre Dame College
Dhaka07-2011
Secondary School Certificate (SSC) - Science
AL Amin Academy, Chandpur
Chandpur05-2009
Skills
- Customer Relationship Management
- Market Penetration Strategies
- Team Collaboration and Leadership
- Opportunities Identification
- Goal Setting
- Channels and Distribution Knowledge
- Sales Leadership
- Sales Presentations
- Staff Management
- Territory Expansion
- Inventory Control
- Sales Training
- Territory Management
- Customer Acquisition
- Sales Development
- Marketing Support
- Issue Resolution
- Business Growth
- Product Positioning
Affiliations
- I led a young team for 1 year in Grameenphone Ltd. as a team captain and my team was selected the best team in terms of performance on March'17.
- As a Territory level sales responsible person I led teams consists of sales representatives as well as distributors in Coca Cola, PepsiCo and Marico.
Accomplishments
- Best Employee Nominee in July, 2016 at Grameenphone.
- One time nationally best and one time nationally second best in July,2020 and January, 2021, respectively as a territory manager in Coca Cola
- Stood Second in a national competition at PepsiCo in August,2021.
- Nationally best territory manager of cosmetics channel sales in December'2022 at Marico.
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hobby
- I love listening music and playing guitar occasionally and traveling.
Timeline
Territory Manager
Marico Bangladesh Ltd.
06.2022 - 08.2023
Sales Executive
Transcom Beverages Ltd. (PepsiCo)
03.2021 - 05.2022
Assistant Territory Manager
Abdul Monem Beverage Unit (Coca Cola)
08.2019 - 02.2021
Customer Service Representative
Ipay Services Ltd.
09.2017 - 07.2019
Senior Apprentice
Grameenphone Ltd.
09.2014 - 07.2017
Event Coordinator
Pran RFL Ltd.
08.2013 - 08.2014
Brand Promoter
Spotlight Event Management Ltd.
03.2012 - 10.2012
BBA - Marketing
University of Information Technology And Sciences
Higher Secondary Certificate (HSC) - Science
Notre Dame College
Secondary School Certificate (SSC) - Science
AL Amin Academy, Chandpur
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