Ali Reza Samin
Dhaka
Summary
Dynamic Customer Relationship Executive at Synergy Solutions with proven expertise in lead generation and cold calling. Demonstrated effective communication and negotiation skills, consistently delivering numerous qualified leads daily/weekly. Recognized for outstanding reliability, leveraging CRM tools and data analysis to enhance sales processes and drive business growth.
Overview
4
4
years of professional experience
Work History
Customer Relationship Executive
Synergy Solutions
DHAKA, Bangladesh
10.2022 - Current
- Made 500-600 cold calls daily targeting diverse businesses across the United States and Canada to qualify prospects for unsecured business loans.
- Conducted in-depth pre-call research using platforms like ZoomInfo, Dun & Bradstreet, Better Business Bureau, and Manta to understand business industry, longevity, and credibility.
- Generated an average of 5-6 qualified funding leads per week by identifying client needs, setting appointments, and successfully handing off to the sales team.
- Used negotiation and persuasion skills to convert hesitant merchants and close multiple deals for business financing solutions.
- Operated Readymode Dialer for high-volume outbound calls and utilized Google Forms to maintain and update lead database efficiently.
- Recognized with the Best Attendance Award for September 2024 for outstanding consistency and reliability.
Junior Co-Ordinator
Dayemi Foundation
Dhaka, Bangladesh
03.2021 - 09.2022
- Translated project reports and organizational documents between English and Bengali to support internal communication and donor reporting.
- Maintained financial records in Excel, managing daily food expenses for multiple orphanages (e.g., IBO, STO, CHO), and performed monthly account balancing.
- Created and presented photo and video slideshow presentations in PowerPoint for events and charity programs, enhancing donor engagement.
- Edited photos and videos for organizational documentation using Canva and Photoshop, helping visually archive outreach work in Brahmanbaria and Chattogram.
- Contributed to initiatives focused on providing food, education, and shelter to orphans in remote areas through administrative and creative support.
Education
IAL A Levels - Business & Accounting
Juvenile International School
Dhaka, Bangladesh06.2021
IGCSE O Levels - Bengali, Physics, Chemistry, English, Math B, Math A
Maple Leaf International School
Dhaka, Bangladesh06.2019
Skills
Hard skills:
- Cold calling
- Lead generation
- Customer Relationship Management (CRM)
- Data entry
- Microsoft Office (Excel, PowerPoint)
- Administrative Assistance
- Translation (English ↔ Bengali)
- Report writing
Tools and platforms:
- Readymode Dialer
- Google Workspace
- ZoomInfo
- Hubspot
- Salesforce
- Canva
- Photoshop
Soft Skills:
- Effective communication
- Multitasking capacity
- Negotiation
- Time management
- Organization
- Attention to detail
- Collaboration
- Problem Solving
- Sales negotiation
Tech skills:
- Artificial Intelligence
- Database Management
- ChatGPT prompt engineering
- Data analysis
- CRM software
Hobbies and Interests
- Personal Development: Passionate about continuous learning through self-help books and travelling
- Cultural Exploration: Enjoy exploring diverse cuisines and engaging with people from different backgrounds.
- Networking: Value meaningful conversations and connections that foster personal and professional growth.
Personal Information
- Date of Birth: 01/11/00
- Gender: Male
Objective
I would be interested to develop my self to become advanced in cold calling, lead generation & increase my communication skills., Develop my self professionally to take my skills to the next level & ace in every industry.
Affiliations
Volunteer Experience: Dayemi Foundation
Role: Volunteer, Duration: 2018–2022, Location: Brahmanbaria and Chattogram, Bangladesh
Responsibilities & Contributions:
- Assisted in organizing food distribution, health checkups, and educational support events for orphans in rural regions
- Coordinated on-site logistics, including venue setup, supply distribution, and beneficiary registration
- Supported fundraising and awareness campaigns by preparing visual content, and communicating with donors and visitors
- Collaborated with fellow volunteers to ensure the smooth execution of outreach programs across multiple locations
- Helped document activities and success stories, contributing to annual reports and community updates
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Urdu
Elementary (A2)
A2
Timeline
Customer Relationship Executive
Synergy Solutions
10.2022 - Current
Junior Co-Ordinator
Dayemi Foundation
03.2021 - 09.2022
IAL A Levels - Business & Accounting
Juvenile International School
IGCSE O Levels - Bengali, Physics, Chemistry, English, Math B, Math A
Maple Leaf International School
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