Angkur Mandol
Mohammadpur, Dhaka,Bangladesh
Summary
As a graduate and post graduate of Business Studies with couple of years' experiences in Banking, my career objective is to leverage my academic and professional background to pursue a challenging role in a dynamic organization where I can contribute my skills and expertise to drive business growth and success. Overall, my objective is to contribute to the success of the organization while expanding my own knowledge, skills, and experience to advance my career and achieve long-term career growth and success.
Overview
4
4
years of professional experience
Work History
Relationship Officer (Dhanmondi Branch)
Eastern Bank PLC
Dhanmondi, Dhaka
12.2023 - Current
- Account related service: Account opening, Delivery deliverable items on demand of customer, Account related issue solve and Send necessary document to related departments for further processing to ensure customer's need.
- Card related service: Onboarding new client for credit card, Solve existing client's card related problem according to the policy and guidelines, sharing new offers and Campaign from bank.
- Client Acquisition and Onboarding:Identifying potential clients, initiating contact, understanding their financial goals, and bringing them on board as new customers.
- Financial Needs Analysis:Assessing a client's financial situation, identifying their specific needs and goals, and recommending suitable banking products and services.
- Compliance and Regulations:Ensuring adherence to all banking regulations and compliance standards when managing client accounts.
- Business Development:Identifying new business opportunities within existing client base and actively seeking new clients through networking.
Trainee Assistant Officer (Gulshan Branch)
Eastern Bank PLC
Gulshan, Dhaka
03.2021 - 11.2023
- All type of Cash Transection.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Developed strong relationships with customers to ensure repeat business.
- Maintained confidentiality of bank records and client information.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Balanced daily cash deposits and vault inventory with zero error.
Education
Masters of Business Administration - Human Resource Management
Jahangirnagar University
Savar, Dhaka 01-2022
Bachelor of BusinessAdministration - Marketing
Dhaka City College
Dhanmondi, Dhaka 01-2018
Higher Secondary Certificate - Business Studies
Dhaka Commerce College
Mirpur, Dhaka 01-2013
Secondary School Certificate - Business Studies
Nilphamari Govt. High School
01.2011
Skills
- Multitasking
- Problem-solving
- Quick learner
- Adaptability
- Flexibility
- Microsoft Office Package
Languages
- English, Speaking & Writing
- Bengali, Speaking & Writing
Training
- Anti-Money Laundering Training, 2023
- Foundation Training on Banking, 2024
- Basic IT Awareness, 2024
- Retail Loan Awareness 2025
- Service Excellence 2023
Personal Information
- ID Number: 1487695189
- Place of Birth: Dhaka
- Hobbies: Music, Sports, Reading Books, Travelling, Watching Movies
- Blood Group: B+ (ve)
- Date of Birth: 03/07/96
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Unmarried
- Religion: Hinduism
Languages
Bengali
First Language
English
Advanced
C1
Hobbies
- Singing
- Music Instrument player
References
- Zafar Ahmed, Branch Manager, Dhanmondi Branch, Eastern Bank PLC,+880 1919-830030,
- M. M. Nahid Parves, Customer Service Manager, Gulshan Branch, Eastern Bank PLC, +88 01715 565348.
- MD. Shahinur Shobhan, Associate Professor, MBA (Professional), Department of Business Administration, Dhaka City College, +88 01754 459594.
Disclaimer
I, Angkur Mandol, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Relationship Officer (Dhanmondi Branch)
Eastern Bank PLC
12.2023 - Current
Trainee Assistant Officer (Gulshan Branch)
Eastern Bank PLC
03.2021 - 11.2023
Masters of Business Administration - Human Resource Management
Jahangirnagar University
Bachelor of BusinessAdministration - Marketing
Dhaka City College
Higher Secondary Certificate - Business Studies
Dhaka Commerce College
Secondary School Certificate - Business Studies
Nilphamari Govt. High School