Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Work History
Resort & Restaurant Manager
Ruposhi Bangla Resort & Resturent – Saint Martin's Island
11.2024 - 02.2025
Oversaw daily operations, ensuring high service standards and guest satisfaction.
Managed staff training and development programs, enhancing team performance and efficiency.
Implemented cost-control measures, optimizing inventory management and reducing waste.
Developed and executed marketing strategies, increasing brand visibility and customer engagement.
Analyzed customer feedback to refine service offerings and improve dining experience.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Rescue Volunteer
Doggo Sage
01.2022 - Current
Assisted in emergency response operations, ensuring safety protocols were followed.
Participated in training sessions to improve rescue techniques and equipment usage.
Contributed to community outreach programs, raising awareness about safety practices.
Volunteer
Quantum Voluntary Blood Donation Program
07.2019 - Current
Educated donors on blood donation processes and eligibility requirements.
Provided exceptional customer service, addressing donor inquiries and concerns.
Supported recruitment efforts by reaching out to potential donors through social media campaigns.
Assisted with special events and programs.
Intern
Karnafuly Ship Builders Ltd
01.2016 - 06.2016
Assisted in maintaining safety protocols and compliance standards in shipbuilding operations.
Supported team in assembling components for various shipbuilding projects, ensuring quality control.
Collaborated with engineers to understand technical specifications and streamline production processes.
Conducted routine inspections of tools and equipment to ensure operational efficiency and safety.
- Volunteering: I enjoy participating in community projects and helping with local events.
- Traveling: Exploring new cultures and meeting people from different backgrounds.
Timeline
Resort & Restaurant Manager
Ruposhi Bangla Resort & Resturent – Saint Martin's Island
Senior Executive, Operation, ContactCentre at The Hongkong and Shanghai Banking CorporationSenior Executive, Operation, ContactCentre at The Hongkong and Shanghai Banking Corporation