Ariful Islam Udoy
Tabuk
Summary
Experienced and dependable professional with a proven track record at Atelier House Hospitality. Enhances customer satisfaction by providing exceptional service and maintaining high standards in bar operations. Demonstrates expertise in developing innovative cocktail lists and consistently delivering top-notch dining experiences. Thrives in fast-paced environments, showcasing exceptional time management abilities and an unwavering commitment to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar Back
Atelier House Hospitality
05.2024 - Current
- Maintained cleanliness of bar area by regular cleaning and sanitizing.
- Assisted bartenders in creating cocktails for enhanced customer satisfaction.
- Ensured smooth operation of the bar with stocking and replenishing supplies.
- Prepared garnishes for drinks to improve presentation and taste.
- Supported fast-paced service by efficiently restocking glasses and ice.
- Delivered excellent customer service with a positive attitude and friendly demeanor.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages.
Food Server
Support Service Company Ltd.
01.2023 - 04.2023
- Improved customer satisfaction by attentively listening to and addressing dietary needs and preferences.
- Maintained a clean, hygienic dining area for an enjoyable eating experience.
- Served food in a timely manner to ensure hot, fresh meals.
- Set tables properly prior to meal times for an organized dining experience.
- Cleaned up after guests promptly allowing quick turnover during busy hour.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Increased order value by upselling sides, drinks and desserts.
Education
Higher Secondary Certificate (HSC) - Science
Katiadi Govt. College
Dhaka, Bangladesh01-2020
Secondary School Certificate (SSC) - Science
Charalgi High School
Dhaka, Bangladesh01-2017
Skills
- Customer service
- Menu knowledge
- Communication skills
- Team collaboration
- Problem-solving
- Beer, Wine and Cocktail
- Food Service
- Strong Communication
- Organized and Reliable
- Bar Maintenance
- Cleaning and Washing Skills
Languages
Hindi
Native language
English
Advanced
C1
Arabic
Advanced
C1
Hindi
Advanced
C1
Certification
- Food Server Certification , Support Service Company Ltd. - October, 2023
PASSIONS
✫ Craft Cocktail Creation
I take great joy in exploring and creating new craft cocktails, perfecting the balance of flavors and presentation.
Timeline
Bar Back
Atelier House Hospitality
05.2024 - Current
Food Server
Support Service Company Ltd.
01.2023 - 04.2023
- Food Server Certification , Support Service Company Ltd. - October, 2023
Higher Secondary Certificate (HSC) - Science
Katiadi Govt. College
Secondary School Certificate (SSC) - Science
Charalgi High School
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