

Results-driven Assistant Manager with expertise in marketing, client relationship management, product development and order coordination. Proven ability to strengthen customer service strategies, streamline operational processes, and ensure timely delivery through smooth execution and effective FIFO inventory management, consistently maintaining high levels of client satisfaction.
- Lead and train a team on product knowledge, customer handling, and process optimization
- Manage end-to-end client relationships for key accounts in the garments accessories segment
- Ensure smooth execution of orders with strict FIFO maintenance and timely delivery coordination
- Promoted from Executive role based on performance in client acquisition and retention
- Handled marketing campaigns, client negotiations, and after-sales support for domestic & export clients
- Coordinated between production, merchandising, and clients to resolve issues quickly
- Developed marketing strategies and maintained a portfolio of garment factories and buyers
- Managed customer queries, quotations, and order follow-ups
- Built strong relationships that contributed to consistent repeat orders