A.S.M. Shajedur Rahman

• Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
• Reviewed performance results to target and take corrective measures with authorization and escalation.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed and maintained relationships with customers and suppliers through account development.
• Collaborated with department heads to establish goals and work plans.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Motivated, trained, and disciplined employees to maximize performance.
• Mentored and motivated team members to achieve challenging business goals.
• Enforced quality assurance protocols to deliver ideal customer experiences.
• Negotiated contracts with vendors to acquire competitive prices and quality products.

• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Established and cultivated solid business relationships with new or existing customers.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

• Suggested innovative ideas to increase sales and improve customer experience.
• Analyzed sales and marketing data for improved strategies.
• Evaluated market data to develop and create business strategies and marketing plans.
• Analyzed and forecasted monthly sales data of existing marketed companies within designated area.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Participated in team projects, demonstrating ability to work collaboratively and effectively.
• Skilled at working independently and collaboratively in team environment.
• Managed time efficiently in order to complete all tasks within deadlines.

• Developed criteria, application instructions, procedural manuals, and contracts for development programs.
• Kept detailed records of customer information and services provided to increase return.
• Maintained accurate records of new development and progress data as well as reviewing old programs.
• Performed research to develop protocol upgrades and new financial contracts.

Session 2002-2003

Session 1998-2002