Hi, I’m
Atiqur Rahman
Operation Specialist
Dhaka
Summary
Accomplished Senior Operations Manager with a proven track record at Avery Dennison, enhancing team productivity and operational efficiency through strategic planning and KPI tracking. Expert in fostering employee development and implementing cost-reduction strategies, resulting in significant performance improvements and stakeholder satisfaction. Skilled in logistics management and employee coaching, demonstrating a strong ability to drive results and operational excellence.
Overview
22
years of professional experience
1
Certification
5
Languages
Work History
KDS Accessories Ltd
Senior Operations Manager
02.2019 - Current
Job overview
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Developed systems and procedures to improve operational quality and team efficiency.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
Avery Dennison
Operations Manager
01.2008 - 10.2018
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Avery Dennison
Assistant Manager
01.2002 - 05.2006
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed strategy to increase sales and drive profits.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
University of Western SydneySydney,Australia
MBA from Operations Management
04.2001
Skills
Operations Management
KPI Tracking
Strategic Planning
Employee Coaching
Cost Reduction
Standard Operating Procedures
Workforce Planning
Logistics Management
Certification
Certified [Kaizen], [SML] - [2010]
Table Tennis, Swimming
I am a professional Table Tennis player and also have chance to play in National Level Table tennis Championship.
Timeline
Senior Operations Manager
KDS Accessories Ltd
02.2019 - Current
Certified [Kaizen], [SML] - [2010]
03-2010
Operations Manager
Avery Dennison
01.2008 - 10.2018
Assistant Manager
Avery Dennison
01.2002 - 05.2006
University of Western Sydney
MBA from Operations Management
04.2001