Hi, I’m
Atiqur Rahman
Operation Specialist
Dhaka
Summary
Accomplished Senior Operations Manager with a proven track record at Avery Dennison, enhancing team productivity and operational efficiency through strategic planning and KPI tracking. Expert in fostering employee development and implementing cost-reduction strategies, resulting in significant performance improvements and stakeholder satisfaction. Skilled in logistics management and employee coaching, demonstrating a strong ability to drive results and operational excellence.
Overview
22
years of professional experience
1
Certification
5
Languages
Work History
KDS Accessories Ltd
Senior Operations Manager
02.2019 - Current
Job overview
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Developed systems and procedures to improve operational quality and team efficiency.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
Avery Dennison
Operations Manager
01.2008 - 10.2018
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Facilitated smooth collaboration between departments through clear communication channels.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Avery Dennison
Assistant Manager
01.2002 - 05.2006
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed strategy to increase sales and drive profits.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
University of Western SydneySydney,Australia
MBA from Operations Management
04.2001
Skills
Operations Management
Certification
Certified [Kaizen], [SML] - [2010]
Table Tennis, Swimming
I am a professional Table Tennis player and also have chance to play in National Level Table tennis Championship.
Timeline
Senior Operations Manager
KDS Accessories Ltd
02.2019 - Current
Certified [Kaizen], [SML] - [2010]
03-2010
Operations Manager
Avery Dennison
01.2008 - 10.2018
Assistant Manager
Avery Dennison
01.2002 - 05.2006
University of Western Sydney
MBA from Operations Management
04.2001
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