

Results-driven Sales, Marketing, and Key Account Management professional with 15+ years of multinational experience in garment accessories manufacturing, retail operations, and pharmaceutical sales. Proven expertise in strategic account management, annual budgeting, order execution, sales funnel optimization, and cross-functional team coordination. Operations experience managing global fashion brands including GUESS, TOM TAILOR, ESPRIT, ZARA, MANGO, C&A, LASCANA, LIU-JO, LiDL, PEPE-JEANS, BILLABONG & Others. Adept at data analytics, management reporting, and leveraging modern Generative AI tools to enhance productivity and sales forecasting.
• Drive sales and marketing operational goals by providing strategic market intelligence, competitor analysis, and actionable business growth recommendations.
• Formulate and manage annual sales budgets, schedule operational expenditures, analyze financial variances, and execute corrective action plans.
• Identify strategic marketing opportunities by analyzing buyer requirements, assessing competitor market share, and projecting target business growth.
• Sustain high-value client relationships through structured periodic account reviews, anticipating client needs, and expanding account volume.
• Prepare comprehensive sales analytics, executive presentation decks, and performance summaries for senior management decision-making.
• Ensure strict client confidentiality during high-level meetings and business discussions, protecting enterprise integrity.
Key Accounts / Programs: LiDL, ESPRIT, KAKADO, LASCANA, OLYMP, BILLABONG
· Receive and check customer orders; issue Proforma Invoices (PI) and send them for customer confirmation; coordinate production processing and follow-up to support on-time completion.
· Update customers on production status and progress.
· Coordinate with Credit Control, including payment support, to release shipments; work with the Commercial team on shipping documents.
· Follow up with Logistics to support on-time delivery.
· Attend to customer complaints and coordinate appropriate action based on the nature of the complaint after delivery.
· Receive and check customer orders; issue Proforma Invoices (PI) and send them for customer confirmation; coordinate production processing and follow-up to support on-time completion.
· Update customers on production status and progress.
· Coordinate with Credit Control, including payment support, to release shipments; work with the Commercial team on shipping documents.
· Follow up with Logistics to support on-time delivery.
· Attend to customer complaints and coordinate appropriate action based on the nature of the complaint after delivery.
Key Accounts / Programs: Zara, Esprit, S. Oliver, Esprit-Kids
· Receive and check customer orders; issue Proforma Invoices (PI) and send them for customer confirmation; coordinate production processing and follow-up to support on-time completion.
· Update customers on production status and progress.
· Coordinate with Credit Control, including payment support, to release shipments; work with the Commercial team on shipping documents.
· Follow up with Logistics to support on-time delivery.
· Attend to customer complaints and coordinate appropriate action based on the nature of the complaint after delivery.
Advanced MS Excel & Sales Analytics
PowerPoint & Management Presentations
Sales Funnel & Pipeline Management
Data Visualization & Dashboard Reporting
MS Outlook & Global Business Communication
Generative AI & AI Productivity Tools