Summary
Overview
Work History
Education
Skills
Accomplishments
TECHNOLOGY PROFICIENCY
Timeline
Generic
BIKASH KUMAR BISWAS

BIKASH KUMAR BISWAS

Dhaka

Summary

Dynamic banking professional with extensive experience at Eastern Bank PLC, excelling in corporate credit card launches and deposit growth strategies. Proven track record in B2B business acquisition and customer relationship management, driving significant revenue through innovative solutions and exceptional service. Adept at generating leads and fostering strong client partnerships.

Overview

11
11
years of professional experience

Work History

FAVP and Unit Head

Eastern Bank PLC
Corporate & Premium Segment, Cards, Retail & SME Banking
01.2025 - Current

• Responsible for acquiring and maintaining corporate and premium segment customers

• Strengthening deposit growth through onboarding of large volume deposit

• Sourcing and launching of cobranded and corporate credit card products

• Management of VVIP customer relationships

Assistant Vice President and Unit Head

Eastern Bank PLC
Government and VVIP Sector, Cards, Retail & SME Banking
03.2023 - 01.2025

• Acquiring credit card customers from Government and VVIP sector

• Identification and acquisition of significant deposits from government and business sectors

• Generation of individual and bulk credit card leads

 Senior Officer- Assistant Vice President

Eastern Bank PLC
 Corporate Sales & Alliance, Cards, Retail & SME Banking
08.2016 - 03.2023

• Acquiring B2B business

• Cross selling through loan lead generation, deposit hunting and payroll business

• Supporting Cards Sales team through large number of credit card leads

• Onboarding cobranded and corporate credit card products through collaboration with several renowned organizations

Branch Relationship Officer

Eastern Bank PLC
 Shantinagar Branch , Retail and SME Banking
03.2016 - 08.2016

• Deposit acquisition and loan sales

• Facilitate account opening services

• Provide excellent customer service

• Handling and delivery of security items to the customer

Officer and Sales Manager

Eastern Bank PLC
Cards Sales Team
08.2014 - 03.2016

• Management of the Credit Card Sales Team

• Responsible for achieving the sales targets established by management

Education

MBA -

Stamford University
Human Resource Division

Skills

  • Customer relationship management
  • Corporate credit card launch
  • Deposit growth strategies
  • B2B business acquisition
  • Loan lead generation

Accomplishments

“Outstanding Performance Award” at EBL for the past seven consecutive years from 2018 to 2024

I. 2020 “MD & CEO Award” For 3 Consecutive Years Outstanding Performance- 2018-2020

II. 2022 “Chairman Award” For 5 Consecutive Years Outstanding Performance- 2018-2022

Participated in the Retail Banking Conference since 2019 and received a distinguished award exclusively granted in recognition of outstanding deposit contribution to the bank’s portfolio.

I. 2019 MD and CEO Special award for contributing to supporting bank operation and business

II. 2020 MD and CEO Special award for contributing to supporting bank operation and business

III. 2023 MD and CEO Special award for contributing to supporting bank operation and business

IV. 2024 MD and CEO Special award for contributing to supporting bank operation and business

V. 2025 MD and CEO Special award for contributing to supporting bank operation and business

Pan-EBL Deposit Campaign Award:

I. 2022 - “2nd Position on Deposit Hunting in EBL” award for Non-Branch category

TECHNOLOGY PROFICIENCY

I. Core Banking Software: FlexCube, Finacle

II. Card Management System: PowerCard

III. Analytics: Excel (Advanced)

Timeline

FAVP and Unit Head

Eastern Bank PLC
01.2025 - Current

Assistant Vice President and Unit Head

Eastern Bank PLC
03.2023 - 01.2025

 Senior Officer- Assistant Vice President

Eastern Bank PLC
08.2016 - 03.2023

Branch Relationship Officer

Eastern Bank PLC
03.2016 - 08.2016

Officer and Sales Manager

Eastern Bank PLC
08.2014 - 03.2016

MBA -

Stamford University

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