Biplob Saha
Magura District
Summary
Dynamic Retail Store Manager with a proven track record at Saima Fashion, excelling in customer service and inventory management. Expert in visual merchandising and employee training, I consistently enhanced customer satisfaction and loyalty while leading a high-performing team. Recognized for resolving complaints effectively and maintaining organized displays to drive sales.
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
3
3
years of professional experience
4046
4046
years of post-secondary education
Work History
Retail Store Manager
Saima Fashion
Dhaka
06.2022 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized merchandise displays to enhance shopping experience.
- Collaborated with team members to ensure store cleanliness and orderliness.
- Operated cash register and processed transactions efficiently.
- Trained new employees on store policies and customer service practices.
- Monitored inventory levels and reported shortages to management promptly.
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored staff on customer service standards and product knowledge.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Resolved customer inquiries and complaints promptly to maintain satisfaction.
Education
Magura Government High School
Magura, Bangladesh Bachelor of Arts -
Dhaka College Dhaka
Dhaka , Bangladesh 08.2022 - 08.2025
Magura Government High School
Magura, Bangladesh Skills
- Customer service
- Visual merchandising
- Employee training
- Inventory management
- Cash handling
- Team collaboration
- Time management
- Problem-solving
- Payment processing
Timeline
Bachelor of Arts -
Dhaka College Dhaka
08.2022 - 08.2025
Retail Store Manager
Saima Fashion
06.2022 - Current
Magura Government High School
Magura Government High School
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