Bristy Aktar
Dhaka
Summary
Dynamic Call Center Executive with proven expertise at The Pure Life, excelling in customer service and complaint resolution. Adept at processing orders and ensuring quality assurance, I effectively managed customer interactions, enhancing satisfaction and loyalty. Strong communication skills and time management abilities contributed to a seamless customer experience.
Overview
2022
2022
years of post-secondary education
Work History
Call Center Executive
The pure life
Dhaka
07.2025 - 08.2025
- Managed inbound customer calls and addressed inquiries effectively.
- Provided product information and assisted customers with order placements.
- Resolved customer complaints and escalated issues to supervisors when necessary.
- Provided quality customer service via telephone, email and chat.
Education
Baganbari Adarsha High School, Dhaka
Dhaka , Bangladesh Skills
- Customer service
- Order processing
- Complaint resolution
- Communication skills
- Time management
- Data entry
- Quality assurance
- Call handling
References
References available upon request.
Timeline
Call Center Executive
The pure life
07.2025 - 08.2025
Baganbari Adarsha High School, Dhaka