Summary
Overview
Skills
Work History
Education
Accomplishments
Languages
Availability
Timeline
Generic
Chisty Mahmud

Chisty Mahmud

Mohammadpur, Dhaka

Summary

For over 5 years, have had hands-on experience in sales & distribution, campaign planning & execution. Also have the expertise to lead a big size team to grow market revenue & consumer base in both deep rural and urban territories.

Overview

5
5
years of professional experience

Skills

  • Planning & Co-ordination
  • Managing Customer Expectations
  • Managing and Leading big size team
  • Project Management
  • Data Analysis
  • Customer Service & Communication
  • Upselling
  • Distribution Management System Operation
  • Customer Retention
  • Lead Generation
  • Client Relationship Management
  • Trade Campaign Design & Execution
  • Cash Handling
  • Meeting Sales Goals & Targets

Work History

CAMPAIGN PLANNING MANAGER

BANGLALINK DIGITAL COMMUNICATIONS LTD
09.2022 - Current
  • Retail Campaign Launch: Identifying right time, day and situation for launching a region/area specific campaign to promote company products through retailers.
  • Campaign Analysis: Pre and post performance analysis of campaigns to ensure the expected return & revenue for the organization.
  • Coordinating With Teams: Coordinating with different cross functional teams such as, product development, sales, brands, revenue assurance, financial planning & analysis, geo marketing.
  • Budget Management: Making sure campaigns are executed within the allocated budget given by management.
  • Data Analysis: Analytical approach of data analysis which interpret the business need and understand market dynamics and future steps.
  • Establishing Performance Measuring Guidelines: Initiate and construct performance measuring guidelines of various activity such as data selling outlets, Site monetization, 4G revenue growth through retail, commission/incentive plan & cost optimization.
  • Implementing Region Specific Projects: Implement regional projects in alignment with market dynamics for revenue maximization with consideration of network penetration, customer ARPU segmentation.
  • End-to-End Follow-up : Propose, Implement & Monitor the end-to-end processes of trade/retail campaigns.

ZONAL MANAGER, SALES

BANGLALINK DIGITAL COMMUNICATIONS LTD
04.2020 - 08.2022
  • Prepare and implement territory distribution plan;
  • Supervise day to day activities of distributors' workforce; monitor the activities of trade marketing field force and provide required guidance.
  • Ensuring right SOGA, SORA, ARPU as per the market trend and capacity.
  • Continuously pushing for territory's Voice, Data revenue and total Subbase growth.
  • Evaluate distributors field force performance, Return on Investment (ROI) and provide necessary guidance to improve distributor's overall performance.
  • Check Retail Sales Officer's (RSO) sales activities as well as visibility of Point of Sales Materials
  • Ensure trade awareness about products, service and business opportunities; gather market information and competitors' activities.
  • Create new retailer and ensure their involvement to increase new acquisition under low utilization sites
  • Analyze the usage trend of new acquisitions, recharge, scratch card.
  • Ensure timely collection of all documents form retailers and submit required documents to the assigned point of contacts within the deadline.

TERRITORY OFFICER, SALES

BANGLALINK DIGITAL COMMUNICATIONS LTD
11.2017 - 03.2020

Job responsibilities were same as the above mentioned Zonal Manager role, but in a smaller territory.

Education

Bachelor of Business Administration(BBA) - Marketing, E Business

BRAC UNIVERSITY
Dhaka, Bangladesh
2017

Higher Secondary Certificate(HSC) -

BIRSHRESTHA NOOR MOHAMMAD PUBLIC COLLEGE
Dhaka, Bangladesh
2012

Secondary School Certificate -

CHANDPUR HASAN ALI GOVT. HIGH SCHOOL
Chandpur, Bangladesh
12.2010

Accomplishments

  • Received Spot Recognition in April 2023 for smoothly launching more than 100 campaigns.
  • Received best initiative award for successfully designing campaigns related to FIFA WC 2022.
  • Best employee award in November 2021 from Narayanganj Region.
  • Awarded for sharing campaign idea in ZM/TO idea sharing competition Sept'21-Oct'21.
  • Best Zonal Manager award in Q1'21 from Cumilla Region. Best initiative award for becoming the best in 4G penetration on February 2020.
  • Best data accelerator award on August 2020. Finalist of Digithon 2019. It's a global business competition of Banglalink's mother organization VEON.
  • Regional Champion of 2018
  • Represented Narayanganj region in “Voice of the Region” - A CEO project. Nominated as the regional POC for the B2C Market Intelligence.

Languages

Bengali
Native language
English
Advanced
C1

Availability

Available for both day & night shifts in all 7 seven days of a week.

Timeline

CAMPAIGN PLANNING MANAGER

BANGLALINK DIGITAL COMMUNICATIONS LTD
09.2022 - Current

ZONAL MANAGER, SALES

BANGLALINK DIGITAL COMMUNICATIONS LTD
04.2020 - 08.2022

TERRITORY OFFICER, SALES

BANGLALINK DIGITAL COMMUNICATIONS LTD
11.2017 - 03.2020

Bachelor of Business Administration(BBA) - Marketing, E Business

BRAC UNIVERSITY

Higher Secondary Certificate(HSC) -

BIRSHRESTHA NOOR MOHAMMAD PUBLIC COLLEGE

Secondary School Certificate -

CHANDPUR HASAN ALI GOVT. HIGH SCHOOL
Chisty Mahmud