Daniel Shuvo

Core Role:

Responsible for 30 depot operations all over Bangladesh, which distribute around BDT 80 billion worth of medicines to almost 150 thousand chemists, clinics, hospitals, and institutions. I am operating with around 2,500 employees in total, considering direct as well as indirect supervision. My current role is equivalent to that of the Department Head.

Operational Responsibilities:

• Monitored staff performance, and developed improvement plans.
• Managed inventory control, reducing waste, and ensuring optimal stock levels at all times.
• Developed and delivered comprehensive training programs, improving team skills and performance.
• Supported employee morale and well-being by developing positive practices centered on career development and individual job satisfaction.
• Conducted performance reviews, identifying areas for development, and rewarding high achievers.
• Cultivated work environment focused on personal responsibility, continuous improvement, and delivering high-quality results.
• Advised senior management on facilities needs, and delivered ongoing operational support.
• Optimized workforce scheduling, balancing team workload to prevent burnout, and maintain morale.
• Recruited and hired staff for organizational vacancies, and enforced consistent policies across the workforce.
• Investigated issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports, and recommend corrective actions.
• Set up business contracts, obtained signatures, and processed paperwork.