Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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DEBASHISH GOSWAMI

Information Technology Professional
Dhaka

Summary

Looking for a challenging role in a reputable organization to utilize my Network, System Administration, CyberOps and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT area.

Career Summary: 20+ Years of total IT experience with vast exposure to IT Operation, Expertise on cloud computing including Windows and Linux platforms. Successfully managed multiple projects involving Planning, Implementation and Support. Having expertise in Datacenter Management, VSAT HUB, IT Infrastructure Planning (Server, System and Network Management), IT Services Management (ITSM) and Developing Cost Effective Solutions to meet the business needs.

Overview

21
21
years of professional experience
8
8
years of post-secondary education
9
9
Certifications
2
2
Languages

Work History

Assistant General Manager, Information Technology

Evercare Hospital Dhaka
Dhaka
01.2021 - Current

Area of Expertise

  • Cloud Computing (1 yr), Cyber Security (1 yr), IT Audit (1.5 yr)

Duties/Responsibilities

  • Plan, Organize, control and evaluate IT operations
  • Perform Risk assessments, develop business continuity plan (BCP), Implement backup and test procedures
  • Manage information technology and computer systems
  • Plan for necessary increases in and adjustment to system capacity
  • Create scripts to automate some operations delegate and regulate others
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structure

Achievement:

  • Design and Implement Approval Management System
  • Implement 2-factor Authentication for MS Exchange 2019
  • Implement Net Promoter Score (NPS)
  • Plan and Design Hyperconverged Infrastructure
  • Offload Servers to Cloud Infrastructure

Manager, Information Technology

Evercare Hospital Dhaka
Dhaka
04.2020 - 12.2020

Area of Expertise
Compliance and Capacity planning
Duties/Responsibilities

  • Plan, Organize, control and evaluate IT operations.
  • Perform Risk assessments, develop business continuity plan (BCP), Implement backup and test procedures.
  • Manage information technology and computer systems.
  • Plan for necessary increases in and adjustment to system capacity.
  • Ensure security of data, network access and backup systems.
    Act in alignment with user needs and system functionality to contribute to organizational policy. Identify problematic areas and implement strategic solutions in time.
  • Audit systems and assess their outcomes. Preserve assets, information security and control structures. Handle annual budget and ensure cost effectiveness
    Achievement:
  • Renovate Data Center with standard design and implement Disaster recovery setup for HIS.
  • Planning, Design and Implement IP enable PABX.
  • Implement ITSM framework for IT department and organization.
  • In order to keep organization's asset safe and secure, introduce regular Information Security (IS) awareness program within organization.

Manager, Information Technology

Apollo Hospitals Dhaka
Dhaka
01.2016 - 03.2020

Area of Expertise

  • Compliance (5 yrs), Planning (5 yrs), Strategic Planning (5 yrs)

Duties/Responsibilities

  • Plan, Organize, control and evaluate IT operations
  • Perform Risk assessments, develop business continuity plan (BCP), Implement backup and test procedures
  • Manage information technology and computer systems
  • Plan for necessary increases in and adjustment to system capacity
  • Create scripts to automate some operations delegate and regulate others
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Handle annual budget and ensure cost effectiveness

Achievement:

  • Planning, Design and implementation of Virtual Machine in Data Center, which reduce 32 servers to 10 physical servers.- Renovate Data Center with standard design and
  • Implement Disaster recovery setup for HIS
  • Planning, Design and Implement IP enable PABX
  • Implement ITSM framework for IT department and organization
  • In order to keep organization's asset safe and secure, introduce regular Information Security (IS) awareness program within organization
  • By the help of technology, computer printing cost has been reduced 15%


Deputy Manager of Information Technology

Apollo Hospitals Dhaka
Dhaka
10.2013 - 12.2015

Area of Expertise

  • IT System Management, (Computer Network & System) (2 yrs),

Responsibilities

  • Configure, maintain and monitoring Windows (2003/2008/2012) domain infrastructure (Active Directory)
  • Configure, maintain and monitoring Windows cluster server (SQL) and Windows Exchange server
  • User creation/delete, User right/access provide
  • Daily Backup plan and execute
  • Monitoring and maintain quality parameters
  • HP Storage configuration
  • Provide training to team members Configure, maintain and monitoring WAN connectivity of Hospitals Infrastructure
  • Monitoring and maintain quality parameters regarding link
  • Prepare report for top management
  • Daily/Monthly Firewall activity report
  • Daily/Monthly Database access/error log report
  • Monthly server Event log report
  • Application (Hospitals Management System) support to user

Achievement:

  • Develop IT Infrastructure for New version of HIS (Hospitals Information System)
  • Planning, Design and Implement IP Camera Network within Hospital
  • Establish Data Connectivity for Telemedicine between Apollo Hospitals Dhaka HQ to 9 Info centers
  • Picture Archiving and Communication System (PACS) infrastructure design with cost saving manner

Manager Engineering and IT

RANA Technologies
Kabul
11.2005 - 02.2013

Duties/Responsibilities

  • Lead the VSAT Team, Computer Network & System
  • Responsible for performing RF design /optimization, Satellite Hub, Network Design and Solution develop for Business needs and customer requirements
  • 3rd Level Support and maintenance of the infrastructure
  • Generate report to management for capacity and growth monitoring

Achievement:

  • Install and Configure First WiMAX Service in Afghanistan
  • Successfully commissioned First Satellite HUB Station in Afghanistan
  • Implement Network connectivity to Central Bank of Afghanistan's 46 Branches
  • Expand the WiMAX and Satellite coverage 4 major cities

System Administrator

DeltaSoft Ltd.
Dhaka
07.2002 - 10.2005

Computer Network & System (1.6 yrs)

Duties/Responsibilities

  • Network and System capacity planning align with business strategy
  • Managing NOC and support staff
  • Working as System Administrator in Linux TCP/IP based Local Area Network and Wide Area Network environment
  • Working as an Administrator for a network of Unix-based and NT based Server
  • Configure Domain Name System (DNS) Server, Mail Server, DHCP, Sendmail, Network Infrastructure, Routing, UUCP Server, Web Server, Proxy, Terminal Server, and Access Server
  • End user support (3rd Level)

Achievement:

  • Install, Configure and commissioned full-fledged ISP
  • Save 40% of total Investment regarding ISP hardware.

Assistant System Administrator

DNS Group Ltd
Dhaka
06.2000 - 06.2002

Area of Expertise

  • Working as NOC Engineer in Solaris, UNIX & Windows 95/97/98 TCP/IP based Local Area Network and Wide Area Network environment
  • Working as a Engineer for a network of Unix-based and NT based Server
  • Installed and tested the company LAN and WAN
  • Installed Multi-protocol based Network in the office
  • Routing, UUCP Server, Web Server, Proxy, Terminal Server, and Access Server
  • Configure Router (CISCO, Intel and Cyclades)
  • Install and configure new software and hardware

Achievement:

Install, Configure and commissioned full-fledged more than 3 ISPs

Education

Master of Science - Information Technology

Assam Don Bosco University
Assam, India
01.2020 - 01.2022

International Advance Diploma - Computer Studies Computer Studies

Daffodil Institute of Information Technology
Dhaka, Bangladesh
07.1999 - 12.2000

International Diploma in Computer Studies - Computer Studies

Daffodil Institute of Information Technology
Dhaka, Bangladesh
01.1998 - 12.1998

Diploma - Electronics Engineering

Dhaka Polytechnic Institute
Dhaka, Bangladesh
01.1994 - 06.1997

Skills

    Microsoft Azure Cloud Computing

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Certification

ITIL Foundation

Accomplishments

Training:

  • ISACA - Certified Information Systems Auditor
  • PMI - Project Management Professional
  • NextNet Wireless Inc. - WiMAX Installation Training
  • SingTel Telecommunication Ltd - VSAT Hub Installation and Configuration.

Timeline

MikroTik Certified Routing Engineer

06-2022

MikroTik Certified Network Associate

05-2022

OCI Foundation Certified Associate

02-2022

Fortinet NSE Certification (NSE4)

01-2022

Assistant General Manager, Information Technology

Evercare Hospital Dhaka
01.2021 - Current

Microsoft Azure Fundamentals

06-2020

Manager, Information Technology

Evercare Hospital Dhaka
04.2020 - 12.2020

Master of Science - Information Technology

Assam Don Bosco University
01.2020 - 01.2022

Certified Ethical Hacker

03-2018

Manager, Information Technology

Apollo Hospitals Dhaka
01.2016 - 03.2020

ITIL Foundation

11-2015

Deputy Manager of Information Technology

Apollo Hospitals Dhaka
10.2013 - 12.2015

Cisco Certified Network Associate

03-2008

Manager Engineering and IT

RANA Technologies
11.2005 - 02.2013

System Administrator

DeltaSoft Ltd.
07.2002 - 10.2005

Assistant System Administrator

DNS Group Ltd
06.2000 - 06.2002

Microsoft Certified Systems Engineer

11-1999

International Advance Diploma - Computer Studies Computer Studies

Daffodil Institute of Information Technology
07.1999 - 12.2000

International Diploma in Computer Studies - Computer Studies

Daffodil Institute of Information Technology
01.1998 - 12.1998

Diploma - Electronics Engineering

Dhaka Polytechnic Institute
01.1994 - 06.1997
DEBASHISH GOSWAMIInformation Technology Professional