Customer Service Representative
Teleperformance
Hi, I’m
Eusha Muhammad
Reels Maker, Telemarketer
Khulna,27
Summary
Adept Customer Service Representative with a proven track record at Teleperformance, where empathy and professionalism led to heightened customer loyalty. Skilled in technical support and proficient with CRM systems, I excel in high-pressure environments, effectively managing conflicts and enhancing customer satisfaction. My expertise also spans POS systems, showcasing a blend of technical acumen and interpersonal finesse.
Work History
Teleperformance
Customer Service Representative
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Range Reserve Force Secondary SchoolRRF Police Line Khulna
Intermediate Certificate from Commerce
Skills
Warehousing functions
Timeline
Range Reserve Force Secondary School
Intermediate Certificate from Commerce
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