Faiz Ullah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Accomplished in campaign development, branding strategies and ad management. Bring deep understanding of customer buying habits, advertising policies and creative design developed over a year in the field.
Overview
6
6
years of professional experience
Work History
Google Ads Manager
Freelancing
04.2023 - Current
- Enhanced ad visibility with strategic placement of Google Search ads to drive lead generation for roofing clients.
- Efficiently managed budgets across all campaigns to ensure optimal allocation of resources for maximum results.
- Managed multiple accounts simultaneously by setting up, monitoring, and optimizing campaigns for various industries.
- Maximized conversion rate optimization by implementing landing page best practices to improve user experience.
- Boosted brand awareness by designing and implementing effective display advertising strategies.
- Improved client satisfaction with regular communication, progress reports, and prompt issue resolution.
Patient Financial Specialist
YALE Greenwich Hospital Oncology
05.2022 - 01.2024
- Ensure reimbursement for outpatient services by providing all required information from referring physicians and clinical areas to third-party payers
- Demonstrate understanding of insurance options and accurately completes insurance entry to satisfy billing requirements for a payable account
- Coordinate and support complex appointment scheduling tasks using a strong working knowledge of the Epic system
- Ensure a positive patient experience by acknowledging and receiving patients and visitors in accordance with YNHHS Standards of Professional Behavior.
Hotel Front Desk Supervisor
Super 8
09.2020 - 05.2022
- Maintained accurate guest records, safeguarding sensitive personal information in compliance with privacy regulations.
- Developed strong relationships with repeat guests by anticipating their needs upon arrival and providing personalized service throughout their stay.
- Managed inventory of supplies at the front desk, ordering additional resources when necessary to maintain efficient operations.
- Trained new front desk staff members, improving overall team performance and knowledge.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
Pharmacy Technician and Customer Service
CVS Pharmacy
10.2017 - 08.2020
- Processed over 200 to 250 prescriptions per day in a busy pharmacy, achieving decreased customer wait times and maintaining excellent customer satisfaction
- Answering and routing calls while calculating, filling and labeling prescriptions
- Hired and trained new technicians with the daily operation of the pharmacy
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Solved customer problems in person or over telephone by assisting with placing orders, navigating systems, and locating items
- Inspected inventory to ensure timely order of medication stock and ensured orders up on delivery.
Education
Associate of Science - Business Administration and Management
Norwalk Community College (NCC)
Norwalk, CTSkills
Point-of-sale (POS) System
Microsoft Office 365 (Word, PowerPoint, Excel, Teams, Outlook)
Patient Registration
Verbal and written communication
Insurance Verification
HIPAA Compliance
Data-driven decision-making
Data-driven decision-making
Performance Analysis
Search engine marketing
Bid management
Campaign Management
Keyword Research
Budget Allocation
Client Communication
ROI-driven approach
Demographic targeting
Conversion tracking
Remarketing Strategies
Ad copywriting
Google Analytics Integration
Staff Training and Development
Complaint Handling
Flexible Schedule
Policy Enforcement
Cash handling expertise
Guest Relations Management
Property Management Systems
Reservation Management
Guest satisfaction monitoring
Inventory Management
Social media networking
Organizational Skills
Multitasking
Customer Service
Fluent in English & Bangla
Timeline
Google Ads Manager
Freelancing
04.2023 - Current
Patient Financial Specialist
YALE Greenwich Hospital Oncology
05.2022 - 01.2024
Hotel Front Desk Supervisor
Super 8
09.2020 - 05.2022
Pharmacy Technician and Customer Service
CVS Pharmacy
10.2017 - 08.2020
Associate of Science - Business Administration and Management
Norwalk Community College (NCC)