Farhan Rahman
Dhanmondi, 10,Bangladesh
Summary
I am a dynamic and dedicated individual that fits well in a multicultural work environment. Time management and efficiency are traits that I take pride in. I also enjoy working with others towards the fulfillment of organizational goals. In my spare time, I like to socialise with my office mates. Most importantly, I care for the organization as if it is my own.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Assistant Manager
Woolworths
Eastwood, Australia
04.2020 - 06.2025
- Managing a team of 15 team members.
- Ensuring daily KPIs and checks are met.
- Dealing with customer complaints.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Trained new staff on customer service protocols and operational procedures effectively.
Branding Consultant
Lycamobile
Northmead, Australialia
01.2020 - 04.2020
- Development of sales strategies.
- Identified target audiences, researched market trends, and created strategies to promote products or services.
Receptionist
Comfirst Real Estate
Blacktown, Australialia
09.2019 - 02.2020
- Answering and directing calls.
- Appointment scheduling and client file management.
- Handled basic bookkeeping tasks, including invoicing and tracking payments received.
Pizza Chef
Dominos's Pizza
Pymble, Australialia
09.2018 - 04.2019
- Operated pizza oven.
- Preparing dough from scratch.
- Trained new members on operations.
Education
MBA - Accounting
Universal Business School Sydney (UBSS)
Sydney, Australia 08.2023 - 05.2025
Bachelor of Commerce - Major in Accounting
Macquarie University
Macquarie Park, Australia 04.2016 - 11/2019
Skills
- MYOB
- Leadership skills
- Interpersonal skills
- Strategic Planning
- Time Management
- Training new stuff
- Telephone Skills
- Microsoft Office Suite
- Written Communication
References
Available upon request.
Bio
I am a dynamic and dedicated individual that fits well in a multicultural work environment. Time management and efficiency are traits that I take pride in. I also enjoy working with others toward the fulfillment of KPIs and organizational goals. In my spare time, I enjoy playing football and driving.
Languages
English
Proficient
C2
Spanish
Beginner
A1
Timeline
MBA - Accounting
Universal Business School Sydney (UBSS)
08.2023 - 05.2025
Customer Service Assistant Manager
Woolworths
04.2020 - 06.2025
Branding Consultant
Lycamobile
01.2020 - 04.2020
Receptionist
Comfirst Real Estate
09.2019 - 02.2020
Pizza Chef
Dominos's Pizza
09.2018 - 04.2019
Bachelor of Commerce - Major in Accounting
Macquarie University
04.2016 - 11/2019