Farhana Ahmad

· Maintain energy and enthusiasm in fast-paced environment.

· Work flexible hours; night, weekend, and holiday shifts.

· Responsible for managing Admissions Office, Academic Support, Administration and overall Operations.

· Lead the Student Support Services and Administration in the achievement of accountabilities and deliverables within prescribed budget parameters.

· Manage the day-to-day operations and staffing of the team to ensure consistency with legislative requirements, quality standards, performance against goals and objectives.

· Develop strategic marketing initiatives and activities.

· Manage the marketing department’s budget.

· Increase brand awareness by promoting our brand at major industry related event.

· Create, maintain, and strengthen the organization’s overall brand through all media avenue.

· Foster collaborative work practices and promote a workplace environment focused on staff empowerment, efficient work practices and encourage employees for taking new initiatives and innovations.

· Work strategically and collaboratively with business leaders to ensure the provision of a quality student experience.

· Lead the business through internal infrastructure/frameworks, policies, processes and systems that maximize the commercial and operational success of the University.

· Ensure the implementation and maintenance of appropriate governance and accountability frameworks.

· In conjunction with the University Registrar, develop and implement academic policy focused on supporting students’ success and progression.

· Establish and maintain liaison with the corporate personnel and members of the EDU Placement Cell.

· Monitor HR day to day operations of the HR functions and duties.

· Ensure that the principles of equal employment opportunities are implemented promoted and adhered to, in order to comply with the University policy.

· Monitor Proctor Office related functions and duties as the representative of Registrar's Office.

· As Assistant Director assist the students and faculty members to run the club activities.

· Assist the team of sexual harassment and prevention committee.

· Assist the External Engagement Division team for all kinds of university and corporate collaboration and training organization.

· Assist the logistics department in all kinds of procurement.

· Oversee the collaborative works with the different organizations.

· Distribute tasks to different management teams.

· Work closely with the management to maintain optimum levels of communication to effectively and efficiently complete projects.

· Use critical thinking to break down problems, evaluate solutions and make decisions.

· Conduct interviews with individuals to obtain all required information.

· Handle complaints and resolved conflicts involving facilities or amenities.

· Maintain and enhance knowledge of current policies and procedures.

· Overlook the entire Admissions process and its smooth implementation.

· Supervise the Controller of Examinations Office and all examination related work.

· Ensure the accuracy of student records and grading each semester by coordinating audit reports and other quality assurance checks of student records which includes examining credit hours, fees, and other critical information, requesting various reports, editing for errors, making necessary corrections, and reporting results to the Registrar.

· Serves as the lead trainer for campus partners on graduation area processes including, but not limited to Degree Works degree auditing software, the graduation application process, and honors policies. Leads unit on student communications including, but not limited to, applying for graduation, missing requirements for degree and certificate applicants, honors designations, and commencement details.

· Oversees the planning and organization of commencement ceremonies in relation to the setup, worker assignments, ticket distribution list, Honors designation list, student line-up, processional, and distribution of pinned scrolls.

· Oversee the reporting of enrolment data to the University Grants Commission (UGC), as well as difficulties experienced by students, such as securing loan deferments and other related matters.

· Oversee registration services by developing and documenting policies and procedures, implementing and maintaining effective systems, and working in cooperation with the Registrar and others to ensure academic policies and procedures are enforced and proper records are maintained.

· Develop, disseminate, and enforce the registration sequence for each registration cycle, including setting priority dates for approved categories of students, and supervising the input, maintenance, and testing of the prerequisite checking, registration sequence, refund, and cancellation tables on the University database system.

· Provide assistance with electronically filing and updating all Programs of Study and courses for approval and compliance with UGC in Colleague; ensure that all Programs of Study meet UGC curriculum standards; enter and build all local programs that fall under approved state programs.

· Provide assistance with accurate program submission to the UGC and verify the accuracy of Programs of Study that are filed, approved and match courses in the Academic Catalog.

· Provide software support and conduct training for faculty, entering attendance and final semester grades.

· Serve as a principal source of information on administrative, academic, and procedural matters to faculty, students, prospective students, and staff. Prepare and administer materials concerning course offerings.

· Create and maintain networks with reputed Institutions/Companies both in Nation and International wise.

· Align organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.

· Develop effective business strategies to capitalize on emerging market trends.

· Streamline operations to maximize business efficiency and profits.

· Monitor, oversee and ensure proper & smooth functioning of the works of admissions and counseling desk.

· Maintain database and update the individual data according to academics.

· Plan and implement daily operations.

· Oversee registration services by developing and documenting policies and procedures, implementing and maintaining effective systems, and working in cooperation with the Registrar and others to ensure academic policies and procedures are enforced and proper records are maintained.

· Provide counseling to the potential or existing students and their guardians on case basis.

· Handle and tackle grievance of aggrieved students and guardians.

· Encourage and guide the students to organize and take part in various co-curricular activities.