FARZANA YASMIN
DHAKA
Summary
Dynamic professional with a proven track record at IFIC Bank PLC, where I excelled in identifying customer needs and enhancing operational performance. Skilled in reporting, documentation, and community relations, I fostered strong relationships and improved team collaboration. Leveraging cultural awareness and public speaking, I consistently achieved positive outcomes in high-stakes environments.
Overview
14
14
years of professional experience
Work History
Officer
IFIC Bank PLC
Dhaka
04.2008 - 05.2022
- Identified needs of customers promptly and efficiently.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Monitored and reported on operational performance metrics.
- Maintained positive working relationship with fellow staff and management.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Master of Arts - Economics
Eden Mahila College
Dhaka09-2003
Bachelor of Arts - Economics
Eden Mahila College
Dhaka06-2002
High School Diploma -
Viqarunnissa Noon College
Dhaka06-1999
Skills
- Reporting and documentation
- Community relations
- Cultural awareness
- Team collaboration
- Public speaking
Affiliations
- I am an enthusiastic person . As i am a housewife now i teach my children and do various household chores . Besides that I attend various cultural events in my free time . I also have a passion for cooking and singing .
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Timeline
Officer
IFIC Bank PLC
04.2008 - 05.2022
Master of Arts - Economics
Eden Mahila College
Bachelor of Arts - Economics
Eden Mahila College
High School Diploma -
Viqarunnissa Noon College
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