Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
ADDITIONAL INFORMATION
Timeline
Generic

FATHEMA JANNAT MUKTA

Birmingham

Summary

Dedicated professional with extensive experience in childcare and domestic cleaning for private families. Proven ability to foster positive child development while ensuring high hygiene standards in homes. Skilled in effective communication and time management, consistently meeting client expectations. Multilingual and committed to maintaining a safe and nurturing environment.

Overview

2026
2026
years of professional experience

Work History

Babysitter (Informal)

Private Families
Birmingham
- Current
  • Provided safe and nurturing care for children across different age groups.
  • Assisted with feeding, hygiene routines, playtime, homework support, and bedtime.
  • Maintained strong communication with parents to ensure consistent childcare and trust.
  • Developed skills in managing behavioural challenges and promoting positive development.
  • Ongoing

Home Cleaner (Informal)

Private Residences
Birmingham
- Current
  • Carried out deep cleaning of kitchens, bathrooms, bedrooms, and communal areas.
  • Ensured high hygiene standards using effective and safe cleaning techniques.
  • Managed household cleaning routines for multiple clients, meeting deadlines and preferences.
  • Used eco-friendly and chemical cleaning products as requested.
  • Ongoing

Education

City & Guilds Functional Skills Qualification - English (Entry Level 3)

03.2025

City & Guilds Level 1 Award - ESOL Skills for Life

09.2023

Skills

  • Customer Service & Communication
  • Childcare & Babysitting
  • Domestic & Deep Cleaning
  • POS & Till Operation (Basic)
  • Time Management & Reliability
  • Teamwork & Working Independently
  • Multilingual: English, Bengali, Urdu, Hindi
  • Health & Safety Awareness
  • Emotional Intelligence & Patience

Volunteer Experience

Local Store, Customer Service Assistant (Voluntary/Informal), Birmingham, 2023, Greeted and assisted customers, offering product support and basic guidance., Supported till operations under supervision and helped with restocking tasks., Maintained a friendly and approachable presence on the shop floor., Handled customer concerns calmly and professionally, enhancing satisfaction., Short-Term

Languages

Bengali – Native, English – Fluent, Urdu – Conversational, Hindi – Conversational

ADDITIONAL INFORMATION

  • Eligible to work in the UK.
  • Flexible with shift patterns, including weekends and evenings.
  • Enthusiastic about pursuing roles in care homes, cleaning services, childcare support, or customer-facing positions.
  • References available on request.

Timeline

Babysitter (Informal)

Private Families
- Current

Home Cleaner (Informal)

Private Residences
- Current

City & Guilds Functional Skills Qualification - English (Entry Level 3)

City & Guilds Level 1 Award - ESOL Skills for Life

FATHEMA JANNAT MUKTA