Forhad Ullah Ovi
Ajman
Summary
Committed manager with exceptional leadership, organizational skills, and communication abilities. Adeptly leads high-performing cross-functional teams, spearheads projects, oversees company operations, and drives business growth. Motivated to consistently deliver high-quality service and achieve outstanding results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant manager
Al Sehha Industrial Machines Maintenance LLC
12.2023 - 07.2024
- Created digital file classification system for company-wide use
- Started importing spare parts
- Done purchasing, custom clearance and tax related paper works
- Analysed and resolved complex resource management issues
- Maintained smooth-running business operations by delegating priorities to staff abilities
- Acted as point of contact and escalation for complex customer queries
- Enforced company policies and guidelines for all employees
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies
Quality Control Laboratory Technician
Z & Z Intimates Ltd.
04.2023 - 10.2023
- Worked with buyers such as H&M, Delta, Lefties
- Served as official representative of organisation to buyers & suppliers
- Kept accurate company records, upholding compliance with regulations and company policies
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Maintained smooth operations through careful management of office workflow and administrative processes
Social media manager
Flying Jet
02.2021 - 10.2022
- Made promotional videos, posters for campaign
- Reached the target of promotional activity and created offers to attract consumers
- Optimized content using key words and targeted publication times to maximise engagement
- Evaluated social media insights to improve reach during and after campaign delivery
- Improved brand coverage across various platforms through strategic advertising campaigns
- Applied positive customer service approach to increase satisfaction levels
Travel consultant
Dream Tours & Travels
11.2019 - 02.2020
- Determined exact customer requirements and recommended destinations to suit
- Monitored flight costs and demand to achieve best-possible prices
- Tracked flight prices to secure best-possible prices for customer trips
- Processed travel deposit and balance payments accurately, maintaining records of receipt
- Negotiated unique airline discounts, resulting in significant cost savings to clients
- Used destination knowledge to enhance customer trips with local recommendations
Education
Bachelor of Science - Textile Engineering
Port City International University
Chattogram09.2023
Skills
- Product and service knowledge
- Team motivation
- Customer Relations
- Money Handling
- Workload Management
- Operations Management
- Employee Scheduling
Certification
Certified 'Organizer' from Textile Club – PCIU in Merchandising Career Guideline Seminar and Basic Knowledge of Garments Merchandising.
Languages
Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Arabic
Beginner (A1)
Communityservice
Excellent event-planning skills. Successfully organized events being Event Secretary of the Textile Club - PCIU.
Personal Information
Date of Birth: 07/29/00
Volunteer Experience
Committed to public awareness and traffic management regulations with Bangladesh Traffic Awareness Club.
Hobbiesinterests
- Doing gym
- Travelling
- Comedy
Timeline
Assistant manager
Al Sehha Industrial Machines Maintenance LLC
12.2023 - 07.2024
Quality Control Laboratory Technician
Z & Z Intimates Ltd.
04.2023 - 10.2023
Social media manager
Flying Jet
02.2021 - 10.2022
Travel consultant
Dream Tours & Travels
11.2019 - 02.2020
Bachelor of Science - Textile Engineering
Port City International University
Certified 'Organizer' from Textile Club – PCIU in Merchandising Career Guideline Seminar and Basic Knowledge of Garments Merchandising.
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