Summary
Work History
Education
Skills
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Experience
Languages
Timeline
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Frizia Gomes

Frizia Gomes

Village: Choto Golla (Chowra Bari), P.O: Dewtola, Nawabgonj, Dhaka

Summary

Dynamic Customer Support Specialist with a proven track record in customer service excellence and active listening. Successfully organized engaging events as a Volunteer at ORGANISATION, enhancing participant satisfaction. Proficient in customer relationship management (CRM) and adept at time management, ensuring smooth operations and memorable experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Customer Support Specialist

Tutor

Volunteer

ORGANISATION
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

BBA - Finance And Banking

Tejgaon College
Dhaka, Bangladesh
01-2025

No Degree - Business Studies

St. Euphrasie's Girls' School And College
Dhaka, Bangladesh
01-2018

No Degree - Business Studies

St. Thecla's Girls' High School
Dhaka, Bangladesh
01-2016

Skills

Customer relationship management (CRM)

  • Time management
  • Active listening
  • Email communication
  • Analytical thinking
  • Call center experience
  • Event planning

<Enter your own>

Experience

2024, 2018

Languages

Bangla, Hindi, English

Timeline

Customer Support Specialist

Tutor

Volunteer

ORGANISATION

BBA - Finance And Banking

Tejgaon College

No Degree - Business Studies

St. Euphrasie's Girls' School And College

No Degree - Business Studies

St. Thecla's Girls' High School

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Frizia Gomes