Fuad Al Hasan
Dhaka
Work Preference
Summary
Results-oriented Administrator and Manager with extensive experience in sales operations, certificate management, team leadership and organizational administration. Adept at streamlining processes, supervising cross-functional teams, and achieving operational efficiency. Seeking a challenging managerial position where I can utilize my leadership, analytical, and strategic skills to contribute to organizational growth and long-term success.
Overview
7
7
years of professional experience
Work History
Administrative Officer
European University Of Bangladesh
12.2023 - Current
- Coordinate approvals and manage certificate issuance with strong accuracy and compliance.
- Maintain verified student records/results databases ensure data integrity and confidentiality.
- Prepare periodic reports on issuance, pending cases, and operational statistics for management.
- Collaborate with academic and admin departments to resolve discrepancies and reduce turnaround time.
- Handle student/service queries and provide clear guidance with a customer-service mindset.
- Support day-to-day office operations: correspondence, filing, and process documentation.
- Improved inter-departmental coordination resulting in faster service delivery and reduced pending cases.
Sales Manager and IT Officer
AK Enterprise (Authorized Distributor of Banglalink Company)
01.2019 - 01.2022
- Executed territory/channel sales through regular market visits, retailer engagement, and outlet development activities.
- Supervised and coached a field sales & customer support team (12+ staff) to meet targets and service standards.
- Supported trade promotions/activation and ensured POSM placement to drive acquisition and recharge growth.
- Resolved customer and partner issues through negotiation and systematic follow-up to improve retention and loyalty.
- Prepared daily/weekly/monthly sales performance reports tracked KPIs and shared field insights/competitor updates with management.
- Introduced and supported CRM/ERP usage to streamline operations, reporting accuracy, and data visibility.
- Reduced certificate approval delays by 30% through effective coordination and follow-up.
- Managed and verified 1000+ student records ensuring data accuracy and confidentiality.
- Boosted AK Enterprise's sales performance through strategic leadership.
- Recognized for relationship building and efficient reporting.
Data Collection and Analysis Volunteer
GIZ & Endeavor
Khulna
- Conducted data collection, management, and analysis.
- Group coordination.
Education
MBA - HRM & Marketing
European University of Bangladesh
Bachelor of Education -
Govt. Teachers Training College
KhulnaHigher Secondary Certificate (HSC) -
Dumuria College
KhulnaSecondary School Certificate (SSC) -
Hazidanga A.K Secondary School
KhulnaSkills
- Administrative
- Team Leadership & Supervision
- Data Analysis & Reporting
- Stakeholder & Client Coordination
- MS Office
- Google Tools
- CRM Tools
- Advanced Excel
- VLOOKUP
- Pivot Table
- Dashboard
- MS Word
- PowerPoint
- Google Docs
- Google Sheets
- Google Drive
- CRM Systems
- ERP Systems
- Dashboard Reporting
- MIS Reporting
Accomplishments
- Reduced certificate approval delays by 30% through effective coordination and follow-up.
- Managed and verified 1000+ student records ensuring data accuracy and confidentiality.
- Boosted AK Enterprise's sales performance through strategic leadership.
- Recognized for relationship building and efficient reporting.
References
Md. Momenul Hider, Deputy Controller of Exams, European University of Bangladesh, +8801709279486, momenulhider@yahoo.com
Volunteer Experience
Data Collection and Analysis Volunteer, GIZ & Endeavor, Khulna, Conducted data collection, management, and analysis., Group coordination.
Personal Information
Date of Birth: 02/10/98
travel
- I love to travel
Languages
English
Advanced
C1
Timeline
Administrative Officer
European University Of Bangladesh
12.2023 - Current
Sales Manager and IT Officer
AK Enterprise (Authorized Distributor of Banglalink Company)
01.2019 - 01.2022
Data Collection and Analysis Volunteer
GIZ & Endeavor
MBA - HRM & Marketing
European University of Bangladesh
Bachelor of Education -
Govt. Teachers Training College
Higher Secondary Certificate (HSC) -
Dumuria College
Secondary School Certificate (SSC) -
Hazidanga A.K Secondary School