Hasan Al Farabi
Housekeeper
Sylhet
Summary
Accomplished Housekeeping Manager with a proven track record at Hilton Hotels Worldwide, enhancing guest satisfaction through meticulous room inspections and adherence to health and safety standards. Skilled in cleaning and sanitation, adept at scheduling, planning, and improving service quality. Successfully trained staff, boosting overall cleanliness scores significantly.
Highly-qualified Housekeeping Supervisor offering 7 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
11
11
years of professional experience
Work History
Housekeeping Manager
Hotel East End
03.2018 - Current
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Developed comprehensive standard operating procedures to guide the housekeeping team in delivering consistent service quality.
- Assisted in budget creation for the Housekeeping Department, ensuring accurate forecasting of expenses related to staffing, supplies, equipment, and other costs.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
Housekeeper
Hilton Hotels Worldwide
09.2013 - 01.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
Bachelor of Science - Science
Sylhet Govt College
Sylhet, Bangladesh 04.2001 -
Certificate of Technical Studies - Housekeeping
Bangladesh Technical Education Board
Alampur 04.2001 -
IELTS-5.5 - English Language
British Council
Sylhet, Bangladesh 04.2001 -
Skills
Cleaning and sanitation
Ordering cleaning supplies
Cleaning practices
Scheduling and planning
Housekeeping
Quality assurance
Room inspection
Health and safety standards
Timeline
Housekeeping Manager
Hotel East End
03.2018 - Current
Housekeeper
Hilton Hotels Worldwide
09.2013 - 01.2017
Bachelor of Science - Science
Sylhet Govt College
04.2001 -
Certificate of Technical Studies - Housekeeping
Bangladesh Technical Education Board
04.2001 -
IELTS-5.5 - English Language
British Council
04.2001 -