PLAYING TAEKWONDO, BADMINTON & SWIMING
HIMON AFROJ
Waiter
DHAKA,Dinajpur
Summary
Hardworking Head Waiter with 3 years of restaurants establishment serving experience. Expert in training employees in point of sales with extensive knowledge of conflict resolution skills. Committed to enhancing customer and employee experiences and increasing sales. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Captain Waiter
GOOD FOOD TRIO SDN BHD
Damansara, KUALALUMPUR
07.2018 - 03.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Answered guest questions about event plans and food service choices.
- Delivered catered food and supplies to facility for on-time set-up.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Restaurant Waiter
TEH TARIK PLACE SDN BHD
Selangor, Kualalumpur
04.2014 - 06.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Increased sales significantly by upselling higher-end products to customers.
- Collected orders and relayed them to bartenders quickly and accurately.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
DINAJPUR CITY COLLAGE
NIMNOGOR, BALUBARI 02.2006 - 02.2008
Skills
Point of Sale Systems
Certification
CERTIFIED WAITER, GOOD FOOD TRIO SDN BHD - MARCH 2021
Hobbies
I love to Travel and Taste new foods.
Interests
Timeline
CERTIFIED WAITER, GOOD FOOD TRIO SDN BHD - MARCH 2021
03-2021
Captain Waiter
GOOD FOOD TRIO SDN BHD
07.2018 - 03.2021
Restaurant Waiter
TEH TARIK PLACE SDN BHD
04.2014 - 06.2018
High School Diploma -
DINAJPUR CITY COLLAGE
02.2006 - 02.2008
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