Operating System: MS Windows, Office Applications: MS Office
Ismat Ara
Business Development Personnel
Summary
Talented Operations Director skillful developing and implementing policies, procedures and plans to enhance and direct company activities. Successful background growing revenue, allocating resources and coordinating plans, program management and team leadership abilities gained during 12 years career in Education Counselling.
Ready to offer exceptional leadership and planning abilities to take on new role in Education Counselling setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Operations Director
Falcon Education & Career Counselling Services BD
Dhaka
02.2011 - 09.2022
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Improved company revenue by collaborating with marketing, sales and service departments.
- Conducted audits of internal documents to validate transactions and provided financial guidance for resource allocation, inventory control and budgeting.
- Monitored expenditures to mitigate risk of overages.
Coordinator ECS
CASCL
Dhaka
01.2002 - 05.2005
- Created plans and communicated deadlines to complete projects on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked flexible hours across night, weekend and holiday shifts.
Education Counselor
ACL
Dhaka
01.2000 - 12.2001
- Met with students in-person and spoke over telephone to help students construct class schedules.
- Mentored low achieving students to develop plans for grade improvements.
- Maintained [Number]% student retention rate by providing world-class service to over [Number] students by linking education to careers.
- Liaised with finance, registrars and academic affairs departments to strategically inform students of updates and keep on track to graduation.
Education
Master of Science - Psychology
National University
Jagannath College 07.1997 - 01.2000
Bachelor of Science -
National University
Lalmatia Govt. College 07.1988 - 06.1990
Skills
Strategic planning and execution
Software
Interests
Music, Travelling
Additional Information
Personal Details:
Father's name: Md. Masusdur Rahman
Retired Additional Chief Engineer, PWD
Govt. of Bangladesh
Address: House 33, Road 01, Sector 04
Uttara, Dhaka 1230, Bangladesh
Reference:
Tamzid Al Arafat
Wing Commander
Bangladesh Air Force Base Bashar
Signature: Date:
Timeline
Operations Director
Falcon Education & Career Counselling Services BD
02.2011 - 09.2022
Coordinator ECS
CASCL
01.2002 - 05.2005
Education Counselor
ACL
01.2000 - 12.2001
Master of Science - Psychology
National University
07.1997 - 01.2000
Bachelor of Science -
National University
07.1988 - 06.1990
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