Summary
Overview
Work History
Education
Skills
Software
Interests
Additional Information
Timeline
Generic

Ismat Ara

Business Development Personnel

Summary

Talented Operations Director skillful developing and implementing policies, procedures and plans to enhance and direct company activities. Successful background growing revenue, allocating resources and coordinating plans, program management and team leadership abilities gained during 12 years career in Education Counselling.

Ready to offer exceptional leadership and planning abilities to take on new role in Education Counselling setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Operations Director

Falcon Education & Career Counselling Services BD
Dhaka
02.2011 - 09.2022
  • Reviewed financial and operational reports on regular basis to make effective decisions.
  • Improved company revenue by collaborating with marketing, sales and service departments.
  • Conducted audits of internal documents to validate transactions and provided financial guidance for resource allocation, inventory control and budgeting.
  • Monitored expenditures to mitigate risk of overages.

Coordinator ECS

CASCL
Dhaka
01.2002 - 05.2005
  • Created plans and communicated deadlines to complete projects on time.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Worked flexible hours across night, weekend and holiday shifts.

Education Counselor

ACL
Dhaka
01.2000 - 12.2001
  • Met with students in-person and spoke over telephone to help students construct class schedules.
  • Mentored low achieving students to develop plans for grade improvements.
  • Maintained [Number]% student retention rate by providing world-class service to over [Number] students by linking education to careers.
  • Liaised with finance, registrars and academic affairs departments to strategically inform students of updates and keep on track to graduation.

Education

Master of Science - Psychology

National University
Jagannath College
07.1997 - 01.2000

Bachelor of Science -

National University
Lalmatia Govt. College
07.1988 - 06.1990

Skills

    Strategic planning and execution

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Software

Operating System: MS Windows, Office Applications: MS Office

Interests

Music, Travelling

Additional Information

Personal Details:


Father's name: Md. Masusdur Rahman

Retired Additional Chief Engineer, PWD

Govt. of Bangladesh


Address: House 33, Road 01, Sector 04

Uttara, Dhaka 1230, Bangladesh


Reference:


Tamzid Al Arafat

Wing Commander

Bangladesh Air Force Base Bashar


Signature: Date:



Timeline

Operations Director

Falcon Education & Career Counselling Services BD
02.2011 - 09.2022

Coordinator ECS

CASCL
01.2002 - 05.2005

Education Counselor

ACL
01.2000 - 12.2001

Master of Science - Psychology

National University
07.1997 - 01.2000

Bachelor of Science -

National University
07.1988 - 06.1990
Ismat AraBusiness Development Personnel