ISRAT JAHAN
House#9, Road#1, Sector-2, Block#F, Aftabnagar, Dhaka,13
Summary
Enthusiastic 'Business Analyst' and dedicated employee with integrity, strong work ethic and great leadership skills. Over two years of experience building revenues, improving processes and driving business growth through periods of ranging market health. Exceptionally aware of early warning signs of economic downturn with strategic adaptability.
Overview
1
1
Language
13
13
years of post-secondary education
2
2
years of professional experience
Work History
Manager - Business Development
Magpie Group
Century Centre, kha 225 Pragoti sarani, Dhaka, Bangladesh
12.2020 - 03.2021
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Developed and maintained relationship with customers.
- Conducted meeting with valued or potential customers.
Business Analyst
MAS Intimates Bangladesh (Sister concern of MAS Holdings, Srilanka)
FSFB, 01, KEPZ, North Patenga, Chittagong-4204, Bangladesh
07.2019 - 02.2020
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Analyzed new and existing data to understand, interpret and communicate results.
Management Trainee
MAS Intimates Bangladesh (Sister concern of MAS Holdings, Srilanka)
FSFB, 01, KEPZ, North Patenga, Chittagong-4204, Bangladesh
07.2018 - 06.2019
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Explained products to customers in friendly and engaging way.
- Shouldered management responsibilities during absence of manager.
- Resolved escalated concerns using professionalism and understanding of all facets of issue.
- Assisted established management staff with process improvement strategies.
- Planned and implemented team projects to accomplish objectives.
- Aligned team actions with company policies and industry standards.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Forecasted business needs and scheduled employees to meet expected demands.
- Collaborated in professional team to solve workflow issues.
- Enhanced supervisory and leadership abilities.
- Maximized resource utilization during RM projects to uphold strict budget targets.
Education
Master of Business Administration (MBA) - Human Resource Management
Premier University
Chittagong 07.2018 - 07.2020
Bachelor of Business Administration (BBA) - Human Resource Management
Premier University Chittagong
06.2013 - 05.2018
HSC - Business Studies
Chittagong Model School & College
Chittagong 01.2010 - 12.2012
SSC - Business Studies
Chittagong Model School & College
Chittagong 01.2008 - 12.2010
Skills
Strategic planning
Accomplishments
- 1st prize in 'Extempore Speech' at IDF-PUDS Debate Competition-2017.
- 14th Inter varsity Robi-Drishty Debate Championship.
- Top 3 Award of 'Robi Bangladesh YouthFest-2017'
- Runner Up of 'DEC-D Engineers' Club Presentation Competition on Environmental Polution'
Additional Information
Date of Birth: March 31, 1995
Gender: Female
Nationality: Bangladeshi
Blood Group: O+
Trainning Summary
1. 'Leadership Excellence (Teamwork & Supportive Leadership)' Organized By 'Mind Mapper Bangladesh-2019'
2. 'Aspire, Perspire & Inspire (Leadership & Communication Development)' Organized By 'Mind Mapper Bangladesh-2018'
3. 'Yellow Belt Training (Lean Manufacturing)' Organized By MAS Holdings Ltd.
4. 'Yellow Belt Training (Observer)' Organized By MAS Holdings Ltd.
References
1. Mohammad Moinul Haque
Associate Professor & Assistant Dean
Department of Human Resource Management
Premier University Chittagong
Contact: 01711-070716
E-mail: mmhripon@yahoo.com
2. Kasshaful Haque
Manager-HR & Administration
MAS Intimates Bangladesh pvt. Ltd.
Contact: 01844-040415
E-mail: kasshafulh@masholdings.com
Timeline
Manager - Business Development
Magpie Group
12.2020 - 03.2021
Business Analyst
MAS Intimates Bangladesh (Sister concern of MAS Holdings, Srilanka)
07.2019 - 02.2020
Management Trainee
MAS Intimates Bangladesh (Sister concern of MAS Holdings, Srilanka)
07.2018 - 06.2019
Master of Business Administration (MBA) - Human Resource Management
Premier University
07.2018 - 07.2020
Bachelor of Business Administration (BBA) - Human Resource Management
Premier University Chittagong
06.2013 - 05.2018
HSC - Business Studies
Chittagong Model School & College
01.2010 - 12.2012
SSC - Business Studies
Chittagong Model School & College
01.2008 - 12.2010
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