JAHID HASAN
Sunamganj
Summary
Dynamic professional with extensive experience at Passport Balaton, excelling in e-passport services. Proven ability in online application processing and adept in customer service. Recognized for strong communication and problem-solving skills, effectively enhancing user experience on Bangladesh’s digital platforms. Committed to delivering exceptional support and fostering collaboration within teams.
Overview
1
1
year of professional experience
Work History
Passport Balaton
Current
Dhaka
06.2024 - Current
Digital Skills & Government Services
Experienced in using Passport Online Application (Passport Balaton) for e-passport services.
Skilled in online form fill-up, payment processing, and appointment scheduling.
Knowledge of document submission procedures and digital verification process.
Familiar with Bangladesh Government’s digital service platforms for citizen support.
Education
Some College (No Degree) - Secondary School Certificate
Rajanagor K C P High School
Derai,SunamganjSome College (No Degree) - Higher Secondray Certificate
Derai Govt. Collage
Derai,SunamganjSome College (No Degree) - Computer Science Engeering
University Of South Aisa
DhakaSkills
- Customer service
- Communication skills
- Time management
- Teamwork and collaboration
- Problem-solving
- Communication
- Public speaking
- Good Telephone Etiquette
Affiliations
- Active member of Science & Technology Club
- Participated in Inter-School Debate Competition
- Volunteer at local social awareness program
- Organized cultural events in school
Languages
Bengali
First Language
English
Beginner (A1)
A1
Accomplishments
- Awarded Scholarship for SSC Result (Board Scholarship, 2022)
- Champion, Inter-School Football Tournament, 2020
- Certificate of Excellence, Science Fair Project Presentation, 2019
References
References available upon request.
Timeline
Passport Balaton
Current
06.2024 - Current
Some College (No Degree) - Secondary School Certificate
Rajanagor K C P High School
Some College (No Degree) - Higher Secondray Certificate
Derai Govt. Collage
Some College (No Degree) - Computer Science Engeering
University Of South Aisa
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