HM Jahidul Islam

Company Overview: Remote, USA-based Clients

Remote, USA-based Clients

• ● Managed client success for marketplace and SaaS brands
  ● Built client relationships for retention, satisfaction, and upsell
  ● Bridged marketplace ops and client-side needs
  ● Led brand efforts aligned with growth and visibility
  ● Coordinated product, sales, and support collaboration
  ● Recruited freelancers and assigned project tasks
  ● Created SOPs and onboarding flows for team members
  ● Applied to freelance projects and managed proposals
  ● Tracked KPIs and prepared performance reports
  ● Maintained CRM, briefs, updates, and client follow-ups
  ● Supported executives with scheduling, reporting, and campaigns
  ● Expert at Asana, ClickUp, Trello, Slack, and Google Workspace

• Delivered 250+ high-quality, Yoast SEO-certified, top-ranked Linux-related content
• Wrote blogs, how-tos, and technical explainers for diverse tech readers
• Used Yoast SEO for keyword targeting and content structure
• Collaborated with editors to meet publishing standards and engagement goals
• Hands-on experience with Docker and multiple Linux distros (Fedora, Kali, Red Hat, SUSE)
• Knowledge of Linux kernel internals, SQL, PostgreSQL, and Pentaho Data Integration (PDI)

Passionate about Linux ecosystems and open-source technologies

• Company Overview: Remote, USA-based Clients
• Spearhead PPC & SEO strategy across Amazon, Walmart, eBay, Etsy
• Serve as SMM and Content Assistant Team Lead for e-commerce brands
• Manage a 15+ person team handling diverse client portfolios
• Achieved consistent monthly sales growth across Home, Beauty, and Electronics
• Developed custom recovery strategies for BuyBox, review drops, and low visibility SKUs
• Created reporting dashboards with Google Sheets automation
• Managed full-cycle content publishing via WordPress CMS, including theme customization, plugin management, and on-page SEO
• Served as Senior Content Writer, publishing thought-leadership blogs and long-form e-commerce content using Yoast SEO
• Remote, USA-based Clients

• Managed client success for marketplace and SaaS brands
• Built client relationships for retention, satisfaction, and upsell
• Bridged marketplace ops and client-side needs
• Led brand efforts aligned with growth and visibility
• Coordinated product, sales, and support collaboration
• Recruited freelancers and assigned project tasks
• Created SOPs and onboarding flows for team members
• Applied to freelance projects and managed proposals
• Tracked KPIs and prepared performance reports
• Maintained CRM, briefs, updates, and client follow-ups
• Supported executives with scheduling, reporting, and campaigns
• Expert at Asana, ClickUp, Trello, Slack, and Google Workspace

• Delivered 250+ high-quality, Yoast SEO-certified, top-ranked Linux-related content
• Wrote blogs, how-tos, and technical explainers for diverse tech readers
• Used Yoast SEO for keyword targeting and content structure
• Collaborated with editors to meet publishing standards and engagement goals
• Hands-on experience with Docker and multiple Linux distros (Fedora, Kali, Red Hat, SUSE)
• Knowledge of Linux kernel internals, SQL, PostgreSQL, and Pentaho Data Integration (PDI)
• Passionate about Linux ecosystems and open-source technologies