Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Manager
Nuruzzaman Catering Service
Dhaka, Bangladesh
01.2016 - Current
Run a Wedding Community Center as a Assistant Manager 2017 to Till Now.
Planned and executed successful events, ranging from small corporate meetings to large-scale conferences and Weddings.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Managed and coordinated all wedding preparations, including Catering and Waiter services, Stage Plan and Car rental Services.
Negotiated costs with suppliers to meet client event budgets.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Led and managed administrative staff to maintain smooth daily operations.
Planned and managed resources and budget to support.
Completed opening and closing procedures each day.
Dealt with customer complaints and service issues.
Communicated with clients to understand their needs and expectations, and translated those requirements into successful events.
Sales officer
Gemcon Food & Agricultural Products Ltd.
Dhaka, Bangladesh
04.2014 - 12.2015
Built long-term relationships with customers and generated referrals from existing clients.
Maintained contact with customers throughout sales and pre-delivery process.
Understood customer needs to craft exceptional sales journeys.
Managed client relationships from early stages of sales process through to post-sales
Floor assistant
Fortis Group Ltd
Gazipur, Bangladesh
05.2013 - 02.2014
Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil Factory demand.
Maintained neat and clean store areas in line with health and safety policies.
Education
Bachelor of Arts - Social Science
Dhaka University
Dhaka
01.2014 - 11.2018
Higher Secondary Certificate - Science
Gazir Hat College
Thakurgaon
01.2011 - 12.2012
Secondary School Certificate - Science
Bongoan Abu Zahid High School
Thakurgaon
01.2009 - 12.2010
Skills
Leadership skills
Microsoft Excel
Digital marketing
Invoicing
Customer relationship building
Competitor analysis
Coaching leadership
Team motivation
Opportunities identification and creation
Marketing and advertising
Wedding planning
Catering coordination
Crisis management
Event planning
Menu planning
Event catering
Cost estimating
Languages
English
Intermediate
B1
Accomplishments
Employe of the month.
We Achieved a sales double in 2 years after my joining in Nuruzzaman Catering.
I personally orgnized more than 200 succesful wedding in a year alone in various places.
We together create history for arranging 40,000 people food, placement, service for long day programme.