Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Jannatul Naima

E-Commerce Expart
Rajshahi

Summary

Thorough my positions at work with track record delivering superior results. Focused leader with few months of experience finding innovative ways to grow revenue and increase margins. Well-versed in managing multi-million dollar budgets with full P&L responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients and partners. I always focus on what consumers want, what they feel, where they get hurt or feel disappointed, when they become delighted from being satisfied.

Overview

1
1
year of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Chief Operating Officer

Rongmishal Limited
Dhaka
04.2022 - 07.2022
  • I take care of two wings that make the Business Development Team. The Product Wing & the Marketing Wing. So, the product demand forecasting, volume projection, sourcing, procurement, pricing, CP design, campaign designs are done by the Product Wing, whereas the Marketing Wing takes care of all the outer Marketing activities starting from all sort of collaborations & partnerships, to caravan activation, to media investment, to influencer marketing and many more.
  • Management of the overall sales & marketing, fostering a team-based culture, ensuring positive interactions with other teams within & outside the organization.
  • Guiding the Product Managers & Data Analysts to acquire the new product lines, setting the effective price point, implementing marketing strategies for those products. Analyzing their performance through analyzing their KPIs.
  • Guiding the Customer Care Relationship Management Team, Tech Team, and Data Team & Content Team on working towards the sales target together.
  • In depth business data analysis & preparing reports for the Managing Director. The proactive engagement of the existing and potential user communities for the effective delivery of agreed budgets and targets for sales, marketing, account management/technical support.
  • Through the in-depth understanding of user needs, identify new opportunities & markets for the business.
  • New customer acquisition & maintaining steady growth on the user base.
  • Carrying out post-campaign analysis and distributing the learning for future campaigns.Developing new campaign plans. Completing competitor benchmarking for promotional activity and reporting regularly to key stakeholders.
  • Using data to support strategic planning, utilize SEO, SEM technique to increase web traffic and turn inquiries into sales.


Assistant Branch Manager

Shajgoj Limited
Dhaka
08.2021 - 11.2021
  • Creating new contents for online & offline campaigns. Developing new ideas for the website. Preparing concepts & scripts for the completion of the digital campaigns forclients.
  • Through the in-depth understanding of user needs, identify new opportunities & markets for the business.
  • Management of the overall sales & marketing, fostering a team-based culture, ensuring positive interactions with other teams within & outside the organization.
  • New customer acquisition & maintaining steady growth on the user base.
  • Guiding the Customer Care Relationship Management Team, Tech Team, and Data Team & Content Team on working towards the sales target together.
  • Successfully managed average 12 lac BDT per month.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.

Intern

Mutual Trust Bank Limited
Rajshahi
11.2020 - 02.2021
  • Learn Every Banking Attributes
  • Deal with new and existing clients
  • Consulting with the customers and solve their complaints
  • Exercised Critical thinking to politely deal with rude customers
  • Completed research, compiled data and assisted in timely reporting.
  • Took meeting notes and compiled paperwork to support department.

Volunteer

Resala Charity center
Old Cairo
10.2018 - 11.2018
  • Assisted with special events and programs.
  • Helped program leadership with planning and fundraising responsibilities.
  • Met with other volunteers and program leaders to discuss new services.
  • Tracked personal volunteer hours in spreadsheets for mandatory reporting.
  • Used strong interpersonal communication skills to convey information to others.

Education

BBA - Finance

North South University
Dhaka, Bangladesh
05.2016 - 02.2021

Skills

    Planning and execution

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Software

Microsoft Word, Excel, PowerPoint

Interests

Traveling

Reading Book

Meeting new people

Taste new food

Modelling

Timeline

Chief Operating Officer

Rongmishal Limited
04.2022 - 07.2022

Assistant Branch Manager

Shajgoj Limited
08.2021 - 11.2021

Intern

Mutual Trust Bank Limited
11.2020 - 02.2021

Volunteer

Resala Charity center
10.2018 - 11.2018

BBA - Finance

North South University
05.2016 - 02.2021
Jannatul NaimaE-Commerce Expart