Jubair Hossain
Business
Narayangonj
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Area of expertise. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Managing Director
Sundorbon Restaurant
Narayangonj
09.2022 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Piloted cross-departmental projects to achieve successful delivery of new initiatives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Monitored and coordinated workflows to optimize resources.
- Prepared annual budgets with controls to prevent overages.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Butcher Shop Assistant
Bhuiyen Sdn Bhd
Malaysia
05.2016 - 11.2020
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Restocked products based on available inventories and customer demands.
- Cut meats to customer specifications and answered questions about specialty products.
- Handled cash and made change to process sales transactions for customers.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Collaborated with store manager to define special Type deals for Type products.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Wrapped, boxed and weighed bakery department products.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Customer Service Assistant
Tesco Extra
Surrey Quays
01.2010 - 12.2012
- Answered customer questions about product availability and shipment times.
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Maintained clean and organized work environment to maintain customer safety.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Managed timely and effective replacement of damaged or missing products.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Maintained up-to-date knowledge of product and service changes.
Cashier Supervisor
Sainsbury’s
Barnet
02.2010 - 01.2012
- Quickly and accurately counted drawers at start and end of each shift.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Monitored areas for security issues and safety hazards.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Created employee schedules to align coverage with forecasted demands.
Education
Diploma In Business Management - Business Administration And Management
London College
London 09.2009 - 09.2010
Ssc - Science Education
Adarsha School
Narayangonj 01.2002 - 02.2003
Hsc - Science Education
Government Tolaram College
Narayangonj 03.2004 - 03.2005
Skills
Mentoring and training
Timeline
Managing Director
Sundorbon Restaurant
09.2022 - Current
Butcher Shop Assistant
Bhuiyen Sdn Bhd
05.2016 - 11.2020
Cashier Supervisor
Sainsbury’s
02.2010 - 01.2012
Customer Service Assistant
Tesco Extra
01.2010 - 12.2012
Diploma In Business Management - Business Administration And Management
London College
09.2009 - 09.2010
Hsc - Science Education
Government Tolaram College
03.2004 - 03.2005
Ssc - Science Education
Adarsha School
01.2002 - 02.2003
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