Throughout my 10+ year career as a Customer Relationship Manager at various multinational companies, I've honed my skills in building strong relationships and navigating complex situations. This experience, combined with a natural drive for new ventures, led me to pursue entrepreneurial endeavors in Kenya's automobile sector. Now, as a property investor in Dubai, I've gained a deep understanding of the local real estate market. I'm eager to contribute this knowledge and my proven relationship-building skills to a well-established company in Dubai.
Hi, I’m
Julia Parvin
Property Consultant
Dubai
Summary
Overview
23
years of professional experience
4
years of post-secondary education
2
Languages
Work History
Travel Writer
01.2022 - Current
Job overview
- My expedition experiences have inspired me to write travel articles and stories, which have been published in leading newspapers and magazines in Bangladesh and Kenya.
- Additionally, I have shared my expedition stories through features on Bangladeshi television channels.
Speed Drive Limited
Director
01.2015 - 01.2025
Job overview
- Import car dealerships have a unique set of responsibilities compared to traditional dealerships.
- International Sourcing: Identifying and establishing relationships with overseas manufacturers and suppliers.
- Vehicle Selection: Carefully selecting specific models and trims to import based on market demand and potential profitability.
- Import Logistics: Managing the entire import process, including shipping, customs clearance, and compliance with local regulations.
- Pre-Sales Consultation: Providing detailed information and guidance to potential customers on the import process, vehicle options, and associated costs.
- Post-Sales Support: Offering ongoing support and assistance to customers, including warranty claims, maintenance, and addressing any concerns.
- Building Customer Relationships: Fostering long-term relationships with customers to encourage repeat business and referrals.
- Pricing Strategy: Determining competitive pricing for imported vehicles based on market demand, import costs, and desired profit margins.
Etisalat
Head of Corporate Sales
03.2010 - 03.2013
Job overview
- Company Overview: Etisalat, the UAE based telecom company is one of worlds’ biggest GSM/CDMA/operators, operating in 16 countries in a region that extends from Afghanistan, Pakistan to African continent.
- Being, Head of Sales in a telecom company, I was responsible for leading and managing all aspects of the sales function to drive revenue growth and achieve business objectives.
- Sales Strategy Development: Develop and implement comprehensive sales strategies aligned with the company's overall business goals.
- Market Analysis: Conduct thorough market research to identify trends, opportunities, and competitive threats.
- Sales Forecasting: Set realistic and achievable sales targets, track progress, and adjust strategies as needed.
- Revenue Growth: Drive revenue growth through effective sales and marketing initiatives.
- Sales Team Leadership: Hire, train, and mentor a high-performing sales team.
- Performance Management: Set individual and team performance goals, track progress, and provide regular feedback.
- Motivation and Coaching: Motivate and inspire the sales team to achieve their full potential.
- Team Development: Foster a positive and collaborative team environment.
- Customer Acquisition: Develop and implement strategies to acquire new customers.
- Customer Retention: Focus on retaining existing customers through excellent customer service and loyalty programs.
- Customer Satisfaction: Ensure high levels of customer satisfaction by addressing customer concerns and resolving issues promptly.
- Building Customer Relationships: Build strong relationships with key customers and partners.
- Product Knowledge: Stay up-to-date on the latest telecom products and services.
- Competitive Analysis: Analyze competitor offerings and develop strategies to differentiate the company's products.
- Product Positioning: Position the company's products effectively in the market.
- Etisalat, the UAE based telecom company is one of worlds’ biggest GSM/CDMA/operators, operating in 16 countries in a region that extends from Afghanistan, Pakistan to African continent.
Customer Service Coordinator
03.2002 - 03.2010
Job overview
- Early in my career, I gained valuable experience in finance and customer service roles within several multinational companies.
- In 2007, I relocated to Kabul and had the opportunity to contribute to the banking sector.
Education
Bangalore University
Bachelor of Business Management from Commerce
01.1999 - 12.2002
University Overview
I earned a degree in Business Management in 2002, with a specialization in Commerce. During my studies, I had the opportunity to undertake a project with the State Bank of India in 2002.
Indian Service Machine (AUTHORIZED BY AICTE-CEP GOVT OF INDIA)
E-Commerce
07.2001 - 12.2001
University Overview
Skills
Leadership and Teamwork
Customer Service
Effective Time Management
Ability to Multitask
Ability to Work Under Pressure
Fast Learner
Microsoft Office
Marketing and Sales
Communication Skills
Accomplishments
Accomplishments
- Conquered Mount Kilimanjaro, Mount Kenya
- Ascended Mount Elbrus
- Undertook an overland expedition spanning over 20,000 kilometers across East and Southern Africa
- Embarked on a thrilling road trip through Central Asia
- Traveled extensively across the globe, visiting over 50 countries
Mountaineer & Traveller
Mountaineer & Traveller
Me and My husband (Being a Bangladeshi couple), we embarked on an ambitious journey: conquering the Seven Summits. Beyond this challenging endeavor, we also completed a comprehensive world trip.
Achievements:
*Conquered Mount Kilimanjaro, Mount Kenya
*Ascended Mount Elbrus
*Undertook an overland expedition spanning over 20,000 kilometers across East and Southern Africa
*Embarked on a thrilling road trip through Central Asia
*Traveled extensively across the globe, visiting over 42+ countries
Timeline
Travel Writer
01.2022 - Current
Director
Speed Drive Limited
01.2015 - 01.2025
Head of Corporate Sales
Etisalat
03.2010 - 03.2013
Customer Service Coordinator
03.2002 - 03.2010
Indian Service Machine (AUTHORIZED BY AICTE-CEP GOVT OF INDIA)
E-Commerce
07.2001 - 12.2001
Bangalore University
Bachelor of Business Management from Commerce
01.1999 - 12.2002