Kawsar Ahammed
Sreemontapur,Chandina,Cumilla
Summary
I want to secure a challenging and dynamic position within a progressive organization where I can utilize my experience, technical skills, and creativity. I want to build up my career as a highly skilled, energetic, and efficient engineer in the field. I’m qualified, hardworking and possess the short of interest, creativity, and capability that the field demands.
Overview
11
11
years of professional experience
Work History
Senior Officer (Technology)
BRAC Microfinance
Dhaka
10.2019 - Current
KEY RESPONSIBILITIES IN BRAC:
- Deliver Software, Hardware & Network related Support & Services as Single-Point-of-Contact of Technology Unit to 50± field offices of Microfinance Program.
- Deliver Onsite Preventive Maintenance Support to 50± field offices of Microfinance Program as per agreed frequency.
- Provide 1st level support & services to all Software Applications at field offices.
- Provide 1st level support to the Internet connectivity at field offices.
- Provide 1st-2nd-3rd level support & services, i.e., complete support including hardware fixation & replacement to the vast Technology Infrastructure & Device footprints of field offices including:
- - Computing Devices: Desktop, Laptop, TAB etc.
- - Office Equipment: Printer, Scanner, Projector etc.
- - Network Equipment: Modem, SIM, Router, Switch, Access Points etc.
- - Power: UPS, AVR, IPS etc.
- Ensure execution of ad-hoc maintenance & health-check activities towards Software, Hardware & Network.
- Recommend and support in decision making for device replacement and spare parts purchasing.
- Interface & coordinate with software, hardware & network partners to manage warranty & support issues.
- Participate in cross-functional projects initiated at both Head-Office & Local levels.
- Facilitate technological knowledge sharing to regional colleagues & stakeholders.
IT, Officer
Barisal Surgical Limited
Dhaka
06.2017 - 10.2019
Executive, IT
Popular Diagnostic Center
Dhaka
04.2015 - 05.2017
Education
BSc - Computer Science and Engineering
Dhaka International University
01.2018
Diploma-in- Engineering - Computer Technology
Feni Polytechnic Institute
Feni01.2014
S.S.C - Science
Barkait Udayan High School
01.2010
Skills
- Network troubleshooting
- Hardware maintenance
- Software installation
- Technical support
- System configuration
- Project management
- Vendor coordination
- Data analysis
- Client relationship management
- Team collaboration
- Knowledge sharing
- Teamwork
- Critical decision making
- Leadership excellence
- Stakeholder management
- Budget administration
Special Qualification:
- Local Area Network (LAN)
- Metropolitan Area Network (MAN)
- Internet Service Provider (ISP) With Micro Tik Router. Configuration, CCNA
- E-mail & Internet
- Computer Hardware
- Office Application
- Outlook Configuration
Training
- CCNA, Networking Basic, OSI and TCP/IP, IPv4 addressing and Sub netting, CIDR, VLSM, RIP, EIGRP, OSPF, ACL, NAT and PAT, VLAN etc., CSLiT, Panthapath, Dhaka, 2014, 3 months
- MikroTik, ISP Setup Using Mikrotik, DHCP Server & Client, PPPoE Server & Client, Bandwidth Management, User Manager & User Management, Backup and Recovery, Load Balance with Fail over., CSLiT, Panthapath, Dhaka, 2015, 3 months
- ITIL v4 Foundation Course, 3 Days (Got Vendor Certificate)
Personal Information
Name : Kawsar Ahammed
Father’s Name : Md.Kamal Hossain
Mother’s Name : Shamsunnahar
Permanent Address : Vill:Sreemontapur, P/O:Chandina, P/S: Chandina, D/S:Comilla Date of Birth : 30-Nov-1994(dd/mm/yyyy)
Marital Status : Married
Gender : Male
Nationality : Bangladeshi (bybirth)
Religious : Islam
References
- Engr. S M Hamidul Hoque, Head of the Department (Computer Technology), Feni Polytechnic Institute, Feni, Bangladesh, smhamidcse@gmail.com, 01711231503
- Md.Abu saker Chowdhory, Consultant, DIMAPP, CPTU,IMED,Ministry of planning, CPTU Bhaban, Planning Commission Campus, Sher-e-Bangla Nagar, Dhaka, 1207, saker.dumis@gmail.com, 01818129667
Timeline
Senior Officer (Technology)
BRAC Microfinance
10.2019 - Current
IT, Officer
Barisal Surgical Limited
06.2017 - 10.2019
Executive, IT
Popular Diagnostic Center
04.2015 - 05.2017
BSc - Computer Science and Engineering
Dhaka International University
Diploma-in- Engineering - Computer Technology
Feni Polytechnic Institute
S.S.C - Science
Barkait Udayan High School