Kazi Tahmid Imam
Business Development & Marketing Professional
Bangkok
Summary
Versatile Business Development and Marketing professional, highly effective at generating leads, developing pipelines, and closing sales. Offering 9+ years of identifying new revenue streams and potential clients to meet growth objectives. Thrives on challenge and competition.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Development Consultant
Madmen Digital
06.2020 - Current
- Developed campaign ideas for diverse industries (hospitality, tourism, food & beverage, e-commerce, tech) and fostered strong client relationships to drive business growth
- Leveraged network to secure new partnerships and clients in Thailand (since 2023) and served as a key account manager for Southeast Asia
- Collaborated with the advertising agency to enhance understanding of digital marketing strategies, contributing to effective client campaigns and content generation
- Implemented growth strategies by introducing production facilities alongside existing digital services, ensuring the agency's offerings meet client needs by working closely with the creative team to align services with client expectations.
Co-founder & Business Development Lead
Dosier
3 2022 - 3 2024
- Played a key role in the company's rapid growth by securing graduation from top accelerators (Encode x Filecoin Accelerator and LongHashX Accelerator, a leading Web3 accelerator and venture capital firm in Asia) within a year
- Successfully launched the product on prominent platforms like Product Hunt, Smoothie, and Alchemy dApp Store
- Managed investor relations through cyclical check-ins and reporting, fostering strong communication, and oversaw administrative duties such as banking, treasury management, and legal coordination Established a vibrant online presence via social media management via Twitter and community engagement on Discord, Reddit, and Telegram
- Implemented go-to-market strategies and lead-generation initiatives using Apollo.io to drive user acquisition
- Utilized Gather, a virtual office tool, to bridge communication and collaboration across geographically dispersed teams.
Business Development Lead
Cramstack Limited
08.2021 - 03.2022
- Optimized the company's service portfolio, implemented a CRM system, and established outreach campaigns utilizing cloud-based sales automation tools
- Managed social media and company communications, while facilitating knowledge sharing through a collaborative platform (Lark & Notion) for remote/hybrid teams
- Promoted user-centric design by incorporating client and user feedback into product development alongside the product team
- Additionally, I coordinated effectively across all teams to ensure project deliverables were met and communication was maintained with stakeholders, managing expectations during any challenges.
Sr. Business Manager
Deligram Technology Ltd.
05.2018 - 02.2020
- Established the business development team and operations for this pioneering omnichannel retail startup in Bangladesh
- Contributed towards a positive workplace culture by organizing workshops and facilitating communication channels (scheduled check-ins and stand-ups)
- Leveraged expertise in electronics and technology to oversee online and offline product catalogs
- Cultivated partnerships with key local agents and distributors (Xiaomi, Samsung, etc.) for brand onboarding and campaign execution
- Collaborated with data analytics and marketing teams to develop and execute data-driven digital advertising campaigns across platforms (Google Display Network, Google Ads, Facebook) and offline channels
- Ensured effective customer support by overseeing the team and monitoring customer satisfaction metrics (NPS).
Project Manager
Just Juice Ltd.
08.2017 - 03.2018
- Successfully scaled the deli business by opening 3 new locations within a 6-month contract timeframe
- Demonstrated strong project management skills by collaborating with architects, engineers, suppliers, vendors, and the marketing team to ensure on-time completion and a successful launch
- Oversaw all aspects of daily operations across new and existing locations
- This included sales, customer service, procurement, food quality and hygiene, and social media engagement
- Ensured exceptional customer service and satisfaction through operational oversight, focusing on areas such as sales interaction, food quality, and social media engagement.
Operations Lead
GOBD (Gofetch)
08.2016 - 08.2017
- Contributed to the launch of a groundbreaking personal concierge service (B2C) for a logistics company in a nascent stage within Bangladesh's high-density environment with challenging traffic conditions
- Increased B2B delivery capacity from 250 to 900 deliveries, serving e-commerce and online businesses, per day by optimizing routes, focusing on core coverage areas, and prioritizing successful delivery rates
- Managed daily operations encompassing customer service, human resources, financial monitoring, asset management, and stakeholder engagement.
Communications Coordinator
Bengal Foundation
02.2016 - 08.2016
- Leveraging prior customer service experience, facilitated patron interaction at the foundation's art gallery, assisted with inquiries, purchase arrangements (documentation, payment processing, logistics), and overall visitor satisfaction
- Contributed to the gallery's mission by organizing events and exhibitions that promoted artists and the foundation's social initiatives
- Developed English-language content for newsletters, press releases, event invitations, and social media communications, effectively promoting the gallery and its artists.
Operations Manager
ITACA Enterprise Ltd. (Pizza Roma)
01.2014 - 01.2016
- Progressed from customer service to operations, demonstrating proficiency in daily bookkeeping (Excel), sales reporting, cash management, inventory/procurement, resource management, and logistics
- Additionally, implemented NPS tracking to ensure consistent customer satisfaction
- Implemented a routing system to deliver within 30 minutes in central Dhaka, significantly increasing customer satisfaction
- This approach, coupled with NPS tracking, contributed to sustained high sales exceeding USD 25,000 per month
- Identified and implemented new revenue streams by initiating live catering events at expat clubs and private parties and establishing a cozy dining area to create a vibrant atmosphere, attracting new customers.
Education
Bachelor of Communication Arts - Advertising & Public Relations
Stamford International University
GED -
Government of The District of Columbia Office of State Superintendent of Education
BangladeshHigh School Diploma -
Pakistan Air Force College
PakistanSkills
Social media
Communication
Customer service
Proactive
Critical thinking
Process-oriented
Data-driven
Team Player
Relationship management
Lead generation
Public speaking
Project management
Languages
Bengali
Native language
English
Proficient
C2
Bangla
Advanced
C1
References
- Ahsanur Rahman, Vice President - Head of Digital Marketing at bKash, rahman.ahsanur@bKash.com
- Murtaza Shujauddin, Co-founder of Madmen Digital & Madmen Digital Myanmar, murtaza@madmen.online
Accomplishments
- While working at an omni-channel retail startup in Bangladesh in 2018, I took the initiative and lead the team in a campaign which won Bangladesh Brand Forum Digital Marketing Award 2019 for 'Best E-Commerce Platform'.
- My last start-up, successfully graduated from LonghashX Accelerator Program (Singapore), securing $200,000 in funding.
Software
Microsoft Office
Canva
Figma
Meta Business Manager
Notion
HupSpot
Apolloio
QuickBooks
Certification
Twitter Ads Manager Fundamentals Badge
Interests
Swing trading
Travel
Culinary arts
Music
Sports
Technology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Twitter Ads Manager Fundamentals Badge
04-2023
Business Development Lead
Cramstack Limited
08.2021 - 03.2022
Business Development Consultant
Madmen Digital
06.2020 - Current
Sr. Business Manager
Deligram Technology Ltd.
05.2018 - 02.2020
Project Manager
Just Juice Ltd.
08.2017 - 03.2018
Operations Lead
GOBD (Gofetch)
08.2016 - 08.2017
Communications Coordinator
Bengal Foundation
02.2016 - 08.2016
Operations Manager
ITACA Enterprise Ltd. (Pizza Roma)
01.2014 - 01.2016
Co-founder & Business Development Lead
Dosier
3 2022 - 3 2024
Bachelor of Communication Arts - Advertising & Public Relations
Stamford International University
GED -
Government of The District of Columbia Office of State Superintendent of Education
High School Diploma -
Pakistan Air Force College