Khalil Ahmed Khan
Dhaka
Summary
To be the General manager of a Private Hospital. Have 42 years of prolific experience in General Management, Administration and leadership spanning from Embassy, multinational security management company to Military. Displays outstanding knowledge and expertise to provide exceptional all-round general management, administration and security services.
Developed skills in dynamic corporate environments, focusing on strategic planning and high-stakes decision-making. Demonstrated ability to streamline operations and lead diverse teams towards achieving business objectives. Seeking to transition into new field, leveraging expertise in leadership and innovation.
Overview
42
42
years of professional experience
Work History
SVP & Head of Internal Security
G4S Bangladesh
08.2022 - 12.2024
- Perform internal oversight functions in respect of security matters of the organization through the provisions of investigation, inspection and evaluation
- Oversee general safety and security of the organization's properties, facilities and personnel
- Recommend for necessary change in this respect whenever necessary
- Manage and report to top management on security incidents and threats
- Liaise with law enforcing agencies related to criminal litigation as well as seeking legal support from them whenever necessary concerning organization's functioning
- Lead a team of internal security personnel and ensure that they perform their day to day duties and responsibilities efficiently and effectively
- Ensure they are adequately equipped and trained
- Background check, as commercial job, of personnel of other organizations/companies when requisitioned by them conducted by IS personnel
- Ensure appropriate background check of direct staffs and develop & update background check mechanism thereby individuals with right identity and right address are recruited
- Supervise enquiry and investigation, what are conducted by IS personnel, of allegations of undisciplined act, misconduct, negligence of duty, misappropriation, and any other irregularities by own accord & initiative, complain lodged by the employees, and request from HR &and Admin department
- Develop training module and organize, conducts and impart training for supervisory level personnel in consultation with HR and Admin
- Coordinate operation of Executive Protection (EP) Service
- Assist Managing Director in decision making process concerning security, operation, business, and other relevant important issues
SVP & Head of Cash Services
G4S Bangladesh
06.2020 - 08.2022
- Enforce compliance with the established Mandatory Security Principles (MSP), and approved SOP guidelines
- Ensured security systems of all 6 cash branches (Dhaka, Chottogram, Sylhet, Khulna, Barishal and Noakhali)
- Implemented cutting-edge security technology solutions, including biometric systems and advanced surveillance equipment
- Reviewed and updated business continuity and disaster recovery plans to minimise disruptions and protect critical assets
- Monitored CCTV systems and alarm responses, analysing footage for suspicious activities and ensuring rapid response to alerts
- Oversaw access control systems, managing key distributions and authorisations to maintain secure entry and exit points
- Developed and implemented comprehensive security policies and procedures to safeguard company assets and ensure staff safety
- Customised security measures for special events, coordinating additional personnel and equipment to handle increased risks
- Led security investigations into breaches, thefts, and other incidents, compiling detailed reports for senior management review
- Collaborated with human resources on background checks and security clearances for new hires to maintain a trustworthy workforce
- Managed team of security personnel, providing training, scheduling shifts, and conducting performance reviews for optimal security operations
- Facilitated the resolution of conflicts and disputes within the workplace, employing de-escalation techniques to maintain a safe environment
- Designed emergency response plans, including evacuation procedures and first-aid measures, to prepare staff for potential crises
- Conducted regular security audits and risk assessments to identify vulnerabilities and recommend necessary improvements
- Negotiated contracts with external security vendors, ensuring cost-effective services that met organisational security needs
- Advocated for a culture of security awareness throughout the organisation, leading initiatives to engage employees in safeguarding practices
- Conducted physical security inspections of premises, identifying and rectifying weaknesses in building infrastructure and perimeter defences
- Maintained up-to-date knowledge of security trends, threats, and best practices through continuous professional development
- Managed security budget, allocating resources wisely to cover necessary equipment, personnel, and training programmes
- Liaised with facilities management to ensure physical security devices, such as locks and lighting, were maintained to high standards
- Coordinated with law enforcement and emergency responders during security incidents, acting as the primary point of contact
- Oversaw the secure opening and closing of facilities, ensuring that all access points were properly secured
- Trained new security staff, imparting knowledge of best practices, operational procedures, and use of security equipment
- Liaised with management to develop and implement effective security protocols and emergency response procedures
- Assisted in the evacuation of buildings during drills and actual emergencies, guiding individuals to safety efficiently
- Coordinated with law enforcement and emergency responders during incidents, providing critical information and assistance
- Enforced company policies regarding security and confidentiality, addressing violations promptly to minimise risks
- Maintained detailed logs of observations, incidents, and surveillance activities to support legal proceedings and investigations
- Issued visitor passes and temporary badges, keeping records of entry and exit to maintain security clearance levels
- Provided first aid and emergency support to individuals in distress until the arrival of medical professionals
- Responded to alarms and investigated disturbances to assess and neutralise potential threats swiftly
- Monitored and authorised entrance and departure of employees, visitors, and other persons to guard against theft and maintain security
- Conducted security checks at building entrances, screening visitors for prohibited items and granting authorised access
- Educated staff on security measures, raising awareness about potential risks and preventive practices
- Analysed and reviewed security footage for investigative purposes, supporting legal and disciplinary actions against violators
- Inspected firefighting equipment and safety devices regularly, reporting malfunctions and facilitating necessary repairs
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement
- Oversaw work of administrative staff supporting cash operations and facilitated key cross-functional collaboration
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction
- Monitored staff performance and developed improvement plans
- Advised senior management on facilities needs and delivered ongoing operational support
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions
VP & Head of Recruitment and Training
G4S Bangladesh
02.2015 - 06.2020
- Recruit as per the target given by the management at Dhaka Traing School (DTS) and Chottogram (CTS) following the recruitment policy
- Organize and support offsite recruitment as and when decided by the management
- Supervise the process of recruitment and report to Exec Director-Operations for any deviation or exceptions
- Timely submission of all documents to HR Dept after passing out batches and collaborate with HR&A for GI audit
- Continuously upgrade the syllabus of all training courses including Basic Security Courses for direct staffs following management and client requirement
- Arrange and conduct special trainings for indirect staff and officers as and when decided by the management
- Ensure effective training for the recruits following the syllabus and the company policy
- Support offsite on the job training when requested by Branch Heads of Manned Service
- Arrange customized and package training for existing and potential clients for both offsite and classroom training
- Sell training in coordination with S&M when the capacity permits
- Promote Training school as No-1 security training institution in the country
- Ensure smooth administration both at DTS and CTS
- Ensure all follows the G4S standard and policies at the schools
- Conduct visit of foreign dignitaries and visitors in the training schools
AVP Regional Operations
G4S Bangladesh
02.2013 - 02.2015
- Responsible for overall guarding/ manned services operations including security operations management
- Training on fire safety and disaster management
- Liaison with Govt Administration and Law Enforcement Authorities
- General administration of 2000+ guards, supervisors and managers
- Conducted security risk assessment and security surveys in client locations
- Management of security operations at more than 80 client locations
- Managed 2000+ guard force deployed over 80 client locations
- Conducted security audits at 6 strategically important client locations
- Security Investigations carried out at 3 locations on occurrence of incidents
- Present monthly activities update senior management through regular and routine reports
- Ensure settlement of insurance claims of the clients
AVP Country Operations
G4S Bangladesh
01.2012 - 01.2013
- Was primarily responsible for coordinating delivery of quality and sustainable security & safety services to all clients across the country through regions and areas
- Conducted security risk assessment and security survey at client locations including MNCs
- Conducted security audits at client locations to provide impartial picture of service quality
- Carried out security audits of strategically important clients like Lafarge Surma Cement, ICDDR,B and World Vision
- Supervised and supported large & strategically important business contracts
- Assisted Head of MS operations at HO in providing security service to strategic clients
- Also, coordinated efforts of MS in order to provide management support to clients and security operations
- Monitored security operations countrywide on regular basis
- Assisted & conducted onsite training to improve upon the service quality
- Assisted in capacity building at zone and sub-zone levels specially relating to guards administration & management
- Maintained liaison and provided required support to other business divisions
- Monitored internal security issues of the MS and help guards to resolve their grievances
- Coordinated Executive Protection service of Vice Chairman General Electric Company, USA
- Coordinated security service to Chairman Godrej, India and Vice Chairman GE
- Conducted country security assessment for Oracle
- Managed events security management for Bank AGMs, GP AGM and other business AGMs
- Conducted training on control room operations and Control Room Operators
- Prepared security consultancy bid papers on Security Risk Assessment for BRAC
- Also prepared number of RFP papers for Save the Children, GP, Nokia, OXFAM
Mission Security Manager
US Embassy Dhaka
09.2010 - 12.2011
- Was assigned for the protection of diplomats, property, information and critical assets of US Embassy against any harm
- Main duty features included: Management of physical security of the Chancery, GSO and residences; Total Access Control at Chancery and GSO; Supervision of Electronic Security System and reporting; Risk Assessment and Reporting; Emergency response procedure; Event security management both in house and out locations; Guard force management; conducting and assisting compliance audit
- Activities performed: Prepared daily security updates for Regional Security Officer of the mission
- It included all incidents and information bearing security value
- Conducted periodical security assessment of the Chancery, GSO and residences and recommended measures for improved and effective protection from evil forces
- Reviewed the existing SOP for Guard Force and prepared post specific orders and general security orders after going through each and every post and discussing with all relevant actors
- Managed access control of all types of visitor including VIPs both at the Chancery and GSO through the guard force
- Regular checked the electronic security equipment and effective function of those
- Reported and solved any error or malfunction with the help of technical team
- Managed security equipment handling and their maintenance effectively and timely
- Imparted security management and security equipment training to key staffs of guard force
- Also attended various security training conducted by the State Department Team
- As part of emergency procedure, attended and conducted rehearsals on different threats mission wide that involved all concerned of the mission and guard force
- Managed physical security of American Weeks outside Dhaka where Head of the Mission and other diplomats attended
- Also, provided protection of stalls, venue and assets
- Investigated no of security incidents at Chancery, GSO and residences with other agency of the Embassy and furnished report to the RSO/DRSO
- Coordination with Police/RAB and other agencies for public function and criminal issues
Commissioned Officer
Bangladesh Army
11.1982 - 08.2010
- Served in Bangladesh Army as a commissioned officer in different field and staff appointments, specifically in the field of General Management, Administration, Project Management, Training, Security, Finance and accounts, Procurement, Public Relations etc
- Have 28 years of experience in personnel and security management in the military context
- Last served as a Major and qualified commando both trained at home and abroad
- Other major duties & responsibilities performed are mentioned below: Commanded an Infantry Support Battalion and three Para-military Battalion including one in counter insurgency operation
- Worked in Army operational directorate and dealt with physical and covert security issues
- Prepared security plan and updating it with the changing environment
- Planned and coordinated security of foreign delegates and VVIPs in Dhaka
- Maintained liaison with all other agencies involved in security coordination
- Served as an operation officer in a Patrol Operation Base (POB) in UN Iraq-Kuwait Observation Mission and worked for the implementation and evaluation of the effectiveness of the security plan of POB
- Have six year experience in counter insurgency operation in Bangladesh and dealt with assessing local security conditions, identifying security trends, protect civilian personnel and security problems: such as insurgent ambush, route protection, armed attacks, mines, kidnapping, detention and extortion
- Carried out casualty/emergency evacuation and used available resources in emergencies
- Conducted and participated in firefighting
- Trained and experienced in fire-fighting procedure and conversant with firefighting equipment
- Conducted physical security inspections of facilities, verification of personnel and issuance of security pass
- Handled explosives devices both conventional and non-conventional type and have good technical skills in communications, explosives and other devices
- Investigated an accident involving UN vehicles and prepared report of findings and submitted to Force Commander in UNIKOM in 1999
- Was involved in a national level inquiry of killing pirates in Noakhali under Ministry of Homes
- Investigated an incident of UN observer's death and prepared report of findings and submitted to Director of Mission Support in UNMIK in 2009
- Investigated security-related incidents involving personnel and property both in the Army and UN mission
Education
Masters of Business Administration - Human Resource Management
Royal Roads University
01.2005
Master of Defense Studies -
National University
Gazipur, Bangladesh01.1995
Bachelor of Science - Science
University of Chittagong
Chittagong, Bangladesh01.1982
HSC - Science
Kushtia Govt. College
Kushtia01-1980
SSC - Science
Kushtia Zilla School
Kushtia01-1978
Skills
- General Management
- Administration
- Leadership
- Security Assessment
- Security Measures
- Corporate Security Management
- Threat Assessment
- Investigations
- Law Enforcement Liaison
- Event Security
- Counterterrorism
- Background Screening
- Emergency Planning
- Crisis Management
- Team building and training
- Operational excellence
- Operations management
- Recruiting and hiring
- Business administration
- Crisis management
Affiliations
- ASIS International
- SIA (Security Industry Association)
- RAOWA
- Army Golf Club
- Member of Alumnae Royal Roads University
Languages
English
Hindi
Indonesian
French
Personal Information
- Date of Birth: 07/09/61
- Marital Status: Married
Hobbies and Interests
- Security trends and news including security technology trend
- Socializing
- Tourism
- Current affairs
- Cross-cultural Communication
Timeline
SVP & Head of Internal Security
G4S Bangladesh
08.2022 - 12.2024
SVP & Head of Cash Services
G4S Bangladesh
06.2020 - 08.2022
VP & Head of Recruitment and Training
G4S Bangladesh
02.2015 - 06.2020
AVP Regional Operations
G4S Bangladesh
02.2013 - 02.2015
AVP Country Operations
G4S Bangladesh
01.2012 - 01.2013
Mission Security Manager
US Embassy Dhaka
09.2010 - 12.2011
Commissioned Officer
Bangladesh Army
11.1982 - 08.2010
Master of Defense Studies -
National University
Bachelor of Science - Science
University of Chittagong
Masters of Business Administration - Human Resource Management
Royal Roads University
HSC - Science
Kushtia Govt. College
SSC - Science
Kushtia Zilla School
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