ERP
Khan Mohammad Mosiur Rahman
Assistant General Manager
86, 1st Colony, Mazar Road, Gabtoly Dhaka
Summary
Driven by a results-focused approach, I significantly enhanced team performance and customer satisfaction at Ajinomoto Bangladesh Ltd. Leveraging expertise in operations management and strategic planning, I led initiatives that streamlined processes, improved financial reporting accuracy, and fostered employee development. My analytical thinking and decision-making skills have been pivotal in driving business growth and operational efficiency.
Overview
17
17
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Assistant General Manager-Finance
Ajinomoto Bangladesh Ltd
02.2020 - Current
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Motivated, trained, and disciplined employees to maximize performance.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Collaborated with other departments to establish productive and timely completion of projects.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Handled cash accurately and prepared deposits.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Mentored and motivated team members to achieve challenging business goals.
- Managed budget implementations, employee evaluations, and contract details.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Resolved problems promptly to elevate customer approval.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Collaborated with the Sales Director on marketing initiatives to increase brand awareness and drive sales growth.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Raised property accuracy and accountability by creating new automated tracking method.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Assistant Manager - Finance & Accounts
YKK Bangladesh Pte Ltd
12.2010 - 01.2020
- Assisted in the successful completion of audits, ensuring full compliance with regulatory requirements.
- Assisted in the preparation of annual budgets, aligning financial resources with organizational objectives.
- Improved financial reporting accuracy with meticulous record-keeping and data analysis.
- Partnered with Human Resources to administer payroll operations accurately, ensuring timely compensation for all employees.
- Ensured timely and accurate month-end closing procedures, facilitating prompt financial reporting to stakeholders.
- Mentored junior finance team members, offering guidance on best practices and professional development opportunities.
- Enhanced budget management by closely monitoring expenses and identifying cost-saving measures.
- Streamlined financial processes by implementing efficient accounting software and systems.
- Conducted regular variance analyses to identify discrepancies between actual and forecasted results, enabling proactive adjustments to financial plans as needed.
- Reduced outstanding accounts receivable balances through diligent follow-up on overdue payments.
- Developed strong relationships with vendors, negotiating favorable payment terms that maximized cash flow efficiency.
- Delivered customized financial training sessions for non-finance staff members, fostering a greater understanding of departmental goals and objectives across the organization.
SME Sales Officer
Warid Telecom (now Airtel)
05.2007 - 09.2007
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Boosted sales performance by identifying and targeting high-potential leads.
Education
Masters of Business Studies - Business Management
National University (Govt. Bangla College)
Dhaka 04.2001 -
Bachelor of Business Studies - Business Management
National University (Tejgaon College)
Dhaka, Bangladesh 04.2001 -
H.S.C - Commerce
Dhaka Commerce College
Dhaka, Bangladesh 04.2001 -
Skills
Business operations knowledge
Employee Relations
Operations Management
Strategic planning skill
Team leadership expertise
Staff Development
Process Improvements
Analytical Thinking
Decision-Making
Budget Control
Human Resources
Proficient in ERP
Financial Reporting
Software
Microsoft Office
Certification
CA (CC)
Interests
Travelling
Playing Cricket, Football, Pool
Accomplishments
- Implement Automation by introducing ERP for Sales, Production and Finance tasks.
- Achieved Cost deduction target through effectively helping with Factory for Cartoon purchase.
Timeline
Assistant General Manager-Finance
Ajinomoto Bangladesh Ltd
02.2020 - Current
Income Tax Partitioner (ITP)
11-2017
Income Tax Management
09-2017
CA (CC)
04-2011
Assistant Manager - Finance & Accounts
YKK Bangladesh Pte Ltd
12.2010 - 01.2020
SME Sales Officer
Warid Telecom (now Airtel)
05.2007 - 09.2007
Microsoft Certified professional (MCP)
07-2006
Masters of Business Studies - Business Management
National University (Govt. Bangla College)
04.2001 -
Bachelor of Business Studies - Business Management
National University (Tejgaon College)
04.2001 -
H.S.C - Commerce
Dhaka Commerce College
04.2001 -
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Company CultureWork-life balancePersonal development programsCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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